Hotel Front Desk Representative

2 weeks ago


Singapore 8M MANAGEMENT SERVICES PTE. LTD. Full time
Job Title: Hotel Front Desk Receptionist

We are seeking a highly skilled and customer-focused Hotel Front Desk Receptionist to join our team at 8M MANAGEMENT SERVICES PTE. LTD.

Key Responsibilities:
  • Maintain a professional image and provide exceptional customer service to guests, ensuring a warm and welcoming experience.
  • Perform check-in and check-out procedures accurately and efficiently, ensuring seamless guest experiences.
  • Communicate effectively with the Front Office team and other departments to ensure seamless operations.
  • Handle cashier duties and perform night audit functions, including date roll procedures and reconciliation of cashiering transactions.
  • Address guest concerns and complaints promptly and professionally, maintaining confidentiality and discretion.
  • Perform other duties as assigned by the Duty Manager, including participating in Front Office initiatives and projects.
Requirements:
  • Minimum 'N' Levels or higher
  • Qualifications in Hospitality Management from a recognized institution is an added advantage
  • Minimum 1 to 2 years of relevant experience in front office preferred
  • Good command of English is required; Additional language is an asset
  • Ability to remain calm and courteous in demanding situations
  • Capacity to read situations, understand environments and respond accordingly
  • Someone who is a good team player, honest, details-oriented and good interpersonal
What We Offer:
  • Attractive Medical & Dental Benefits
  • Friendly Working Environment
  • Uniform provided with Laundry Allowance
  • AWS & Variable Bonus
  • Opportunities for career progression

We are committed to providing a positive and supportive work environment that fosters growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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