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Hotel Front Desk Supervisor

2 months ago

Singapore RK RECRUITMENT PTE. LTD. Full time
Hotel Front Desk Manager Job Description

We are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at RK Recruitment Pte Ltd.

Key Responsibilities:
  • Supervise and manage the Front Office team to ensure exceptional customer service and efficient operations.
  • Monitor and optimize room inventory to maximize revenue and minimize losses.
  • Handle security-related tasks, including directing guests in case of incidents and addressing undesirable behavior or individuals.
  • Manage guest check-in/check-out processes, ensuring prompt and courteous service.
  • Maintain accurate cash handling and authorize rate changes, paid-outs, and cash advances in accordance with established procedures.
Requirements:
  • Proven experience in hotel front desk management or a related field.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and conflict resolution skills.
  • Proficiency in Microsoft Office and property management systems.

Please submit your updated resume and a cover letter outlining your experience and qualifications for this role. We look forward to reviewing your application.