Hotel Front Desk Receptionist

3 weeks ago


Singapore 8M MANAGEMENT SERVICES PTE. LTD. Full time
Roles & Responsibilities

Job Highlights
  • Attractive Medical & Dental Benefits
  • Friendly Working Environment
  • Uniform provided with Laundry Allowance
  • AWS & Variable Bonus
  • Opportunities for career progression
Job Description

The Customer Service Representative will:

· Maintain a friendly, neat, pleasant and professional image to guests

· Welcome and greets guests (by name if known) always in a warm and professional manner according to hotel standard.

· Perform check-in and check-out for hotel guests, room assignments according to guest preferences in an accurate, professional and efficient manner to create an unforgettable stay experience.

· Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests

· Handle cashier duties in accordance to hotel Policy & Procedures

· Perform night audit function including date roll procedures and reconciliation of cashiering transactions

· To be kept informed of all functions, events, and promotions going on in the hotel and citywide.

· Address all residents’ concerns or complaints with the utmost urgency. Handle all residents’ queries and questions and avoid referring to other persons or departments unless otherwise necessary.

· Maintain the cleanliness and neatness of all work-related areas

· Work at different shifts that may be assigned based on operational necessities.

· Maintain confidentiality of guest and proprietary information

And the rest of the time, Customer Service Representative will

· Perform other duties and functions as may be assigned by the Duty Manager from time to time.

· Participate in any Front Office initiatives and projects.

· Perform any ad-hoc duties assigned.

· Requires to perform shift work and night shift.

KEY QUALIFICATIONS

· Minimum 'N' Levels or higher

· Qualifications in Hospitality Management from a recognized institution is an added advantage

· Minimum 1 to 2 years of relevant experience in front office preferred

· Good command of English is required; Additional language is an asset

· Ability to remain calm and courteous in demanding situations

· Capacity to read situations, understand environments and respond accordingly

· Someone who is a good team player, honest ,details oriented and good interpersonal

· Able to commit rotating shift work and night shifts.


Tell employers what skills you have

Front Office
Microsoft Office
Microsoft Excel
Housekeeping
Hospitality Management
Data Entry
Cashiering
Team Player
Microsoft Word
Customer Service
Audit
Hospitality

  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Front Desk Receptionist to join our team!As the Front Desk Receptionist, we rely on you to: Provide all-rounded guest services such as checking in and out Contribute towards a memorable hotel experience for all guests Handle all guest requests in a timely, professional, and...


  • Singapore CHEN KANG WELLNESS PTE. LTD. Full time

    Job Summary:CHEN KANG WELLNESS PTE. LTD. is seeking a Front Desk Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing front desk operations, and supporting our administrative functions.


  • Singapore Apex Alliance Group Full time

    Welcome guests in a friendly and professional manner Check guests in and out of the hotel Handle guest inquiries, requests, and complaints efficiently Answer phone calls, emails, and in-person queries Manage reservations and room assignments Process payments and provide receipts Keep the front desk area clean and organized Communicate with other hotel...


  • Singapore CLOVER 769 PTE. LTD. Full time

    Roles & ResponsibilitiesJob Highlights Customer service in a boutique hotel Fun and professional environment Flexibility due to nature of shift workJob DescriptionJob briefWe are looking for a Hotel Front Desk Officer to serve as our guests’ first point of contact and manage all aspects of their accommodation.Hotel Front Desk Officer responsibilities...

  • Front Office Executive

    7 months ago


    Singapore CAPELLA HOTEL, SINGAPORE Full time

    Roles & ResponsibilitiesPosition OverviewThe Front Office Executive is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. The incumbent handles and provides information to any guest or visitor inquiry, processesrl all payments according to established hotel requirements, answers calls at the front desk and alerting...


  • Singapore This Is An IT Support Group Full time

    J00003221Key Responsibilities:Guest Reception:Greet guests warmly upon arrival, assist with check-in and check-out procedures, and provide room keys and information.Information Provision:Provide guests with information about hotel facilities, services, and local attractions, and answer any inquiries they may have.Reservation Management:Handle reservations...


  • Singapore Far East Organization Full time

    About the RoleWe are seeking a highly motivated and customer-focused Hotel Front Desk Associate to join our team at Far East Organization.Job SummaryThe successful candidate will be responsible for handling reception/front desk duties, providing exceptional service to hotel guests, and ensuring a seamless experience for all visitors.Key...


  • Singapore Kelly Services Full time

    Front Desk Receptionist - Healthcare Location:Singapore, East Work Type:Permanent ResponsibilitiesFrontline duties Attend to patient enquiries Handle calls Process payments Prepare daily reports and perform administrative duties Maintain appropriate levels of stock supplies RequirementsCustomer service oriented with a passion for customer service Possess...


  • Singapore A HOTEL BUGIS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Front Office Executive ($2000 to $2500)Job Location: BugisJob Purpose:The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and...


  • Singapore Marriott International Full time

    Job Summary:We are seeking a Hotel Front Desk Ambassador to join our team at Marriott International. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable.Key Responsibilities:Greet and escort guests to their rooms, providing directions and assistance as...


  • Singapore Far East Organization Full time

    At Far East Organization, we are seeking a dedicated and experienced Front Desk Executive to join our team at Village Hotel Bugis.Job SummaryThis is an exciting opportunity for a customer-focused individual who can provide exceptional service and ensure seamless guest experiences.About the RoleWe offer a competitive salary of SGD 45,000 - 55,000 per annum,...


  • Singapore MGH HOSPITALITY PTE. LTD. Full time

    Roles & ResponsibilitiesMeet KINN, where our properties are more than just places to stay - they're sanctuaries designed for creating meaningful connections and cherished memories within a secure, inclusive, and peaceful environment. Our vision is to redefine hospitality as a comprehensive lifestyle experience, thoughtfully curated to everyone’s needs.We...

  • Receptionist

    2 months ago


    Singapore HONG YE GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking a friendly and reliable Front Desk Receptionist to join our team. As the first point of contact for our organization, the Front Desk Receptionist plays a crucial role in creating a positive and welcoming impression for our clients, visitors, and staff. This position would be reporting to the Group Human Resorce Manager...


  • Singapore Sea Full time

    About SeaAt Sea, we strive to provide exceptional experiences for our visitors. As a Concierge, you will play a vital role in ensuring that our guests receive the best possible service.Salary and BenefitsWe offer a competitive salary range of $45,000 - $55,000 per year, depending on experience and qualifications. In addition to a comprehensive benefits...


  • Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full time

    Job SummaryAs a Front Desk Executive at RECRUIT NOW SINGAPORE PTE. LTD., you will be responsible for delivering exceptional customer service by managing front desk operations and maintaining the showroom's presentation. This role includes answering calls, greeting customers, and ensuring display cars are in pristine condition, contributing to an outstanding...

  • Front Desk Officer

    2 weeks ago


    Singapore WGT EHR Pte Ltd Full time

    Job Title: Front Desk OfficerJob Description: We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Officer. In this role, you will be responsible for handling phone calls, answering general enquiries, and ensuring the showroom is tidy and orderly.Responsibilities: Handle phone calls and answer general enquiries....

  • Front Desk Associate

    2 months ago


    Singapore ERA REALTY NETWORK PTE LTD Full time

    Roles & ResponsibilitiesThe Front Desk Associate is the first point of contact for our associates, visitors and clients, responsible for delivering exceptional customer service, managing front desk operations, and providing administrative support to the office. This role is essential in creating a welcoming environment and ensuring smooth daily...


  • Singapore INDIGO & CO@SG LTD. Full time

    Roles & ResponsibilitiesFront Desk Responsibilities: Provide courteous and professional frontline customer service for the counselling centre. Manage appointments, including scheduling, sending reminders, and ensuring room bookings are accurate. Serve as the primary point of contact for clients and therapists, addressing inquiries and...


  • Singapore ADEPT THERAPY CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesThe candidate should have experience in front desk, handling phone calls and taking appointments for our therapists. Duties include taking payments and she should have basic experience in excel worksheet and able to work on weekends.Tell employers what skills you haveCoachingMicrosoft OfficeLiteracyTreatmentInventoryOffice...

  • Hotel Service Officer

    3 weeks ago


    Singapore THE SULTAN HOTEL PTE. LTD. Full time

    Hotel Guest Service Officer PositionThe Sultan Hotel PTE. LTD. is seeking an experienced and skilled Hotel Guest Service Officer to join our team. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk and providing exceptional guest service to our valued clients.Key Responsibilities:Registration...