Front Desk Executive
2 months ago
Job Details (Here’s what you can expect)
- Work predominantly in 1 of our 25 hotels in Singapore
- Duty Meal allowance and uniform allowance
- Attractive incentives and bonuses
- Staff rates at Accor hotels in Singapore and worldwide
- Uniforms provided
Job Responsibilities:
- Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
- Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
- Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
- Accounting and maintaining an accurate cash float
- Any other ad-hoc duties assigned
Job Requirements:
- Passionate individuals who love customer service
- Communicate fluently in English
- Independent and work well in teams
- Able to work on weekends and public holidays
- Work day shifts and night shifts
Tell employers what skills you have
Product Knowledge
Front Office
Microsoft Office
Claims Handling
Currency
Interpersonal Skills
Career Development
Administration
Approachable
Accounting
Good Communication Skills
Business Services
Microsoft Word
Customer Service
Hotel Management
Able To Work Independently
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