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Hotel Front Desk Representative

2 months ago

Singapore THE INN AT TEMPLE STREET Full time
Job Summary

The Inn at Temple Street is seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, handling reservations, and ensuring a seamless check-in and check-out experience.

Key Responsibilities
  • Guest Services: Greet and welcome guests, handle room assignments, and provide information on hotel amenities and services.
  • Reservations: Manage room reservations, including check-in and check-out procedures, and ensure accurate billing and payment processing.
  • Communication: Respond to guest inquiries, resolve issues, and maintain a positive and professional demeanor at all times.
  • Administrative Tasks: Perform various administrative duties, such as data entry, filing, and maintaining accurate records.
Requirements
  • Experience: At least 1 year of experience in a similar role, preferably in the hospitality industry.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Education: High school diploma or equivalent required.
Benefits
  • Competitive Salary: A competitive salary and benefits package, including medical insurance and performance bonuses.
  • Opportunities for Growth: Opportunities for career advancement and professional development within our company.