Hotel Porter with Excellent Guest Service Skills

5 days ago


Singapore HOTEL ROYAL LIMITED Full time
Job Title: Hotel Porter with Excellent Guest Service Skills

About Us
HOTEL ROYAL LIMITED is a leading hotel chain dedicated to providing exceptional guest experiences. We are seeking a highly motivated and customer-focused Hotel Porter to join our team.

Salary: SGD 3,500 - 4,200 per month, depending on experience

Job Description
Key Responsibilities:
  • Ensure seamless check-in and check-out processes for guests by assisting with luggage transportation and direction to reception.
  • Provide excellent guest service by being attentive, responsive, and proactive in resolving any issues that may arise during their stay.
  • Maintain a high level of cleanliness and organization in the lobby area, including the luggage storage room.
  • Collaborate with other departments to ensure efficient operations and effective communication.

Requirements:
  • Possess at least a GCE 'N' Level/Lower Secondary or equivalent qualification.
  • Demonstrate at least 1 year of experience in a related field.
  • Be able to communicate effectively in English to handle guests and colleagues.
  • Show physical stamina to lift heavy and large items, such as handling luggage for guests.
  • Demonstrate a positive working attitude and customer-centric approach.
  • Be able to work independently and as part of a team.
  • Able to work rotating shifts, including evenings, weekends, and public holidays.

Benefits:
  • Competitive salary range of SGD 3,500 - 4,200 per month.
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.


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