Hotel Porter with Excellent Guest Service Skills
5 days ago
About Us
HOTEL ROYAL LIMITED is a leading hotel chain dedicated to providing exceptional guest experiences. We are seeking a highly motivated and customer-focused Hotel Porter to join our team.
Salary: SGD 3,500 - 4,200 per month, depending on experience
Job Description
Key Responsibilities:
- Ensure seamless check-in and check-out processes for guests by assisting with luggage transportation and direction to reception.
- Provide excellent guest service by being attentive, responsive, and proactive in resolving any issues that may arise during their stay.
- Maintain a high level of cleanliness and organization in the lobby area, including the luggage storage room.
- Collaborate with other departments to ensure efficient operations and effective communication.
Requirements:
- Possess at least a GCE 'N' Level/Lower Secondary or equivalent qualification.
- Demonstrate at least 1 year of experience in a related field.
- Be able to communicate effectively in English to handle guests and colleagues.
- Show physical stamina to lift heavy and large items, such as handling luggage for guests.
- Demonstrate a positive working attitude and customer-centric approach.
- Be able to work independently and as part of a team.
- Able to work rotating shifts, including evenings, weekends, and public holidays.
Benefits:
- Competitive salary range of SGD 3,500 - 4,200 per month.
- Ongoing training and development opportunities.
- A supportive and dynamic work environment.
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