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Bungalow Booking and Reservation Specialist
3 weeks ago
Are you passionate about delivering exceptional customer service? Do you have a knack for handling multiple tasks simultaneously? We are seeking a highly organized and detail-oriented individual to join our team as a Bungalow Booking and Reservation Specialist.
About the Role:
This is a full-time position that requires the candidate to handle telephone and walk-in enquiries regarding bungalow bookings and reservations. The ideal candidate will provide guests with accurate information, ensure seamless check-in and check-out processes, and collect payments as required.
Key Responsibilities:
- Handle telephone and walk-in enquiries regarding bungalow bookings and reservations.
- Provide guests with accurate information, including rules and regulations, essential numbers to call for assistance during their stay.
- E nsure seamless and smooth check-in and check-out of guests/members.
- Collect payments as required.
Requirements:
- A strong understanding of customer service principles and practices.
- The ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent communication and interpersonal skills.
- A high level of accuracy and attention to detail.
- The ability to maintain confidentiality and handle sensitive information discreetly.
What We Offer:
We offer a competitive salary package, opportunities for professional growth and development, and a dynamic work environment that values diversity and inclusion.
How to Apply:
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.