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Hotel Guest Services Associate

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Singapore THE FULLERTON HOTEL Full time

The Fullerton Hotel is seeking a skilled Front Office Guest Relation Executive who can provide exceptional service to our guests.

Job Description:
  • Welcome and check-in guests according to established standards and procedures.
  • Handle all keys, mail, messages and other items for guests as requested.
  • Provide information and assist guests with their needs.
Key Responsibilities:
  • Ensure a smooth registration process for guests.
  • Accurately handle cash float and balance credit card charges.
  • Be familiar with hotel facilities and functions, as well as major city attractions and events.
Requirements:
  • Familiarity with front office procedures and protocols.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.