Dynamic Guest Experience Specialist

1 week ago

Singapore beBeeBrandAmbassador Full time $4,000 - $8,000
Brand Ambassador & Guest Experience Manager

We are seeking a dynamic and charismatic Brand Ambassador to be the face of our organization. This highly interactive role requires exceptional interpersonal skills, energy, and an authentic passion for engaging with people both inside and outside of the venue.

Key Responsibilities:
  • Guest Relations & Experience:
  • Be the main point of contact for guests, ensuring they feel valued, welcomed, and engaged.
  • Monitor and improve the guest happiness index through meaningful interactions, feedback collection, and follow-up initiatives.
  • Engage with guests during events, play games, and participate in social activities to enhance the overall guest experience.
  • Networking & Relationship Building:
  • Develop and maintain a strong personal network of VIPs, influencers, partners, and regular patrons.
  • Leverage these relationships to boost our reputation, increase guest loyalty, and create word-of-mouth buzz.
  • Represent us at external events, collaborations, and community initiatives.
  • Brand Representation:
  • Embody and communicate our brand values in every guest and media interaction.
  • Partner with the marketing team to promote events, campaigns, and activations both online and offline.
  • Manage press and influencer visits, ensuring a memorable brand experience.
  • Operational & Reporting:
  • Track guest satisfaction metrics, loyalty data, and feedback, and share insights with management to drive continuous improvement.
  • Collaborate with internal teams to align guest engagement strategies with business goals.
  • Assist in planning and hosting promotional activities that drive guest attendance and positive publicity.
Qualifications & Skills:
  • Proven experience in PR, hospitality, events, or guest relations.
  • Outgoing personality with exceptional interpersonal and communication skills.
  • Ability to build strong rapport quickly with diverse groups of people.
  • Comfortable participating in social activities such as playing games and drinking with guests in a professional, responsible manner.
  • Strong organizational skills and ability to manage multiple priorities.
  • Creative, energetic, and confident in representing a brand in public.

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