Strategic Communications Lead

3 days ago

Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
Job Summary
Change Communications Manager

The Change Communications Manager is a critical role in the Student and Academic Services Department (SASD) at Nanyang Technological University (NTU). This position involves developing and implementing effective change communication programs to support organizational change initiatives and ensure seamless transitions for stakeholders.

Main Responsibilities:
  • Develop and implement comprehensive change communication strategies aligned with business goals.
  • Design and execute engaging content to provide consistent, impactful change communication messages.
  • Collaborate with stakeholders on presentations, communication materials, and other matters related to change communication.
  • Build and maintain partnerships with internal NTU stakeholders to develop, coordinate, direct, and facilitate strategic change management and communications.
  • Conduct research to identify opportunities for consistency in messaging and user experience across channels, including physical signage, digital platforms, and printed materials.
Ideal Candidate Profile:
  • A minimum of 8 years of experience in strategic communication, project communication, or equivalent in a large organization.
  • A minimum of 8 years of experience in change management, with the ability to effectively communicate and facilitate organizational change initiatives.
  • Strong copywriting skills to create engaging and impactful content across various channels.
  • A proactive approach in resolving problems and issues as they arise.
  • Critical thinking abilities coupled with excellence in crafting clear and concise messaging.
  • Good organizational, planning, and coordination skills to manage multiple projects effectively.
  • The ability to multitask and re-prioritize as needed.
  • A desire to take full ownership of assigned projects and work independently.
  • The ability to manage multiple projects simultaneously, ensuring deadlines and objectives are met.
  • A sense of urgency; self-motivation, and meticulous attention to detail.
  • Strong interpersonal skills and the ability to build collaborative relationships.
  • Good verbal presentation and written skills, group dynamic, and facilitation skills for engaging communication.
  • A working knowledge of Microsoft Office and web content management systems experience.
  • A drive to achieve goals and deliver high-quality outcomes with a focus on measurable results.
  • Eagerness to seek out new knowledge, skills, and experiences to enhance professional growth and development.
  • Demonstrated ability to collaborate effectively with colleagues and contribute to a positive team dynamic.
  • Willingness to embrace change and adjust to evolving priorities or circumstances.

About the Position

This position reports to the Senior Manager of Strategic Communications and serves as a key member of the SASD communications team. The successful candidate will have a strong background in strategic communication, change management, and project management, with excellent writing, communication, and interpersonal skills.

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