High-Tech Infrastructure Support Specialist

2 weeks ago


Singapore beBeeDataCentre Full time $4,000 - $8,000
Job Description

The Data Centre Operations Specialist plays a pivotal role in maintaining the operational integrity of the data centre. This involves providing vital support in ticket resolution, hardware replacement, fibre cabling patching, and fibre testing.

The specialist is responsible for providing onsite or remote assistance to customers as required, racking and stacking network equipment or servers according to client specifications, installing fibre and UTP cables as necessary, conducting regular inventory checks and generating reports for sites, logging and tracking all incidents through an IT service management tool, adhering to the incident management process, ensuring business continuity and customer satisfaction by supporting workstations, applications, and services, collaborating with various teams including vendors, network infrastructure, security, compliance, and others for project work, supervising vendor activities and performing user-acceptability checks once tasks are completed.



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