Restaurant Leadership Role

2 days ago

Singapore beBeeManagement Full time
Senior Restaurant Manager Position

The Senior Restaurant Manager is a pivotal role that oversees the operational aspects of our restaurant. This highly skilled and experienced individual will be responsible for ensuring seamless day-to-day operations, leading a team of dedicated staff, and delivering exceptional customer service.

Key Responsibilities:
  • Operations Management:
    • Supervise daily restaurant operations to guarantee efficient workflow and high-quality food service delivery.
    • Implement and enforce effective operational policies and procedures to maintain a clean, safe, and well-organized environment.
    • Manage inventory, order supplies, and control costs to optimize profitability.
  • Staff Management:
    • Recruit, train, and schedule restaurant staff to ensure adequate staffing levels and meet business demands.
    • Evaluate staff performance, provide constructive feedback, and motivate them to deliver exceptional service.
  • Customer Service:
    • Ensure a positive and welcoming experience for all guests by handling inquiries and complaints promptly and professionally.
    • Build and maintain relationships with regular patrons to foster loyalty and repeat business.
  • Financial Management:
    • Develop and manage financial plans to drive revenue growth and minimize waste.
    • Monitor sales and labor costs, identify areas for improvement, and implement strategies to optimize profitability.
  • Marketing and Promotion:
    • Collaborate with the marketing team to develop promotional strategies that drive sales and brand awareness.
    • Participate in local food events to build brand recognition and attract new customers.
  • Reporting and Analysis:
    • Utilize restaurant management software to generate reports and analyze key performance indicators (KPIs).
    • Make data-driven decisions to drive business growth and improve operational efficiency.

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