
APAC Workplace Management Leadership Position
1 day ago
As a WPM Leader, you will oversee the operational delivery of critical components of our Asia-Pacific Workplace Management business.
- Implement standardized processes with required configurations for each market to ensure seamless operations.
- Collaborate with Regional Account Leaders and Managing Directors/Group Account Executives to drive service delivery excellence in Regional Accounts.
- Tackle opportunities to enhance profitability by partnering with Account Teams.
- Develop strategies and implement plans for self-performance of services (in-sourcing aligned with country delivery models).
- Partner with Account Leaders to resolve significant operational issues effectively.
- IDentify talent and support succession planning for WPM resources assigned to accounts.
- Act as a key influencer for other WPM Subject Matter Experts within Regional Accounts.
- Work closely with sourcing to define third-party suppliers needed for WPM delivery.
- Serve as a subject matter expert (SME) for WPM services in Regional Accounts, supporting sales, renewals, and growth opportunities.
- Establish and implement business assurance programs and processes to guarantee regulatory compliance across Regional Accounts.
The role involves strategic, operational, and issue resolution work. Time allocation is distributed as follows:
- Strategy, Operating Excellence, Innovation, Quality, and Performance – 40%
- Issue Resolution/Troubleshooting – 20%
- Talent Recruitment and Development – 10%
- Solutions Development Support – up to 30%
To excel in this position, you should possess:
- Strong leadership skills
- Operational management expertise
- Excellent communication and interpersonal skills
- Able to work collaboratively in a team environment
This role offers:
- Opportunities for career growth and professional development
- A dynamic work environment with a talented team
- Competitive compensation package
Please note that this role may require occasional travel to various locations within the region.
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