Regional Manager, Employee
6 days ago
Every moment matters at Coinbase, big and small. From the first conversation with a recruiter to the first tough moment, big project win, the empathy of a manager, how an office feels when you walk in, the sense of belonging you have. All of this is what we mean when we say employee experience. And while the Employee Experience Team doesn’t oversee all elements of employee experience, it includes key pieces (Workplace, Belonging), drives high-leverage projects (like remote-first enablement), and serves as a strategic partner to leaders across the People Team and enterprise. Everything we do and recommend is in service of making Coinbase the best crypto company to work for.
**What you’ll be doing (ie. job duties)**:
**The face and driver of Workplace and Employee Experience programs in APAC: The person in**
**this role will be an advocate, resource and connection point for all employees (both remote and**
**in-office) within a designated region (+/- 5 time zones) potentially including the following**: Operating as the single point of contact for regional office needs
- Acting as an ambassador for all of the Workplace and Employee Experience programs
and initiatives
- Managing and acting as a strategic partner to stakeholders. Working closely with local
HR and business leadership to support various programs and regional needs.
**Successfully design APAC specific programs and launch global Workplace and Employee**
**programs in region**:The person in this role will be responsible for contributing to design, planning
and execution of Workplace and Employee Experience programs, potentially including office
location support, all-company celebrations, and employee connections. For example:
- Acting as a program and/or project manager for various initiatives (builds, offsites,
regional events, connection programs, etc.)
- Contributing new ideas to improve programs, productivity, efficiency, and quality of
service, including development and retention of program materials.
**Operationalizing Workplace initiatives and programs**:The person in this role will be responsible
for executing on the Workplace programs to ensure they operate day-to-day as intended,
potentially including the following:
- Providing both onsite and remote support for Coinbase managed office locations
- Ensuring smooth onsite operational processes (e.g. site access, desk reservations,
snacks and beverages, supply ordering, vendor management), addressing any site issues
or concerns (e.g. HVAC, repairs and maintenance, janitorial) and coordinating with local
property management teams
- Planning and executing both local and global social connection events
**What we look for in you (ie. job requirements)**: 5+ years of experience within Employee Experience, Workplace Experience, Office Operations,
HR/People Operations or People Program Management
- Experience successfully organizing, executing, and tracking detailed projects and programs
and relating them to the larger picture
- Experience supporting a distributed workforce, across multiple countries and/or time zone
- Proven track record of exceptional customer service and ability to build strong cross-functional
relationships, especially with upper leadership
- Good written communication skills
- Self-starter; handles self with mínimal supervision and is proactive
- Flexible in the face of organizational change and shifting priorities
-
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