Vertical Search Product Operations Leader

1 week ago

Singapur, Singapore TikTok Full time
About the Team

The Search Operations team at TikTok is responsible for providing operational support for the company's search business. Our primary focus is on investigating TikTok's resources, understanding user demands, and optimizing search result quality.

Responsibilities
  • Manage vertical search requests, optimize project planning, and establish strategy evaluation and labeling standards.
  • Analyze cases to deeply understand user search intent and define clear user needs and scenarios through various research methods.
  • Collaborate with product management and engineering teams to iterate on vertical search results and work with stakeholders to successfully implement projects.
  • Stay updated on industry trends and developments, identifying changes and opportunities in a timely manner.
  • Combine these insights with practical strategies to plan and execute product enhancements, ensuring quality and performance metrics consistently remain at the forefront.
Requirements
  • Bachelor's degree or higher with a preference for previous experience in product operations or vertical operations.
  • Excellent proficiency in English (both written and spoken).
  • Strong project management skills, including process construction and execution.
  • Experience independently managing projects, with robust cross-team collaboration and communication abilities.
Preferred Qualifications
  • Solid degree of data analysis capability, with the ability to delve deeply into business operations to identify and address existing issues.
  • Capable of driving the resolution of challenging problems or continuous enhancements that significantly improve core performance indicators.
  • Skilled in cross-departmental communication and experienced in fostering continuous collaboration across departments to advance business processes.

TikTok recognizes that keeping our platform safe for our communities is a critical responsibility. We are committed to providing a safe and supportive work environment for all employees. We believe that wellbeing is a relationship and that everyone has a part to play in maintaining a healthy work-life balance. We work in collaboration and consultation with our employees and across our functions to ensure a truly person-centred, innovative, and integrated approach to wellbeing.

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