Senior Business Unit Lead

2 months ago


Singapur, Singapore United Overseas Bank Full time
About the Role

We are seeking a highly skilled Senior VP, Lead Business Unit Specialist to join our team at United Overseas Bank Limited. As a key member of our Retail function, you will be responsible for creating end-to-end user journeys and business processes for our Single Customer View and Leads Management tool.

Key Responsibilities
  • Create granular journeys for end users for all relevant business processes for SCV and Lead Management tool in C360 program
  • Represent business interests and needs in terms of C360 build from SCV and Lead Management perspective
  • Work with Tech and Operations Program Manager and functional Business analysts on how to structure and sequence different builds for SCV and Leads
  • Prepare business requirements document and business case
  • Update business case in line with dynamic requirements and user feedback
  • Manage 1-2 Business Specialists on SCV and Leads Management module
Requirements
  • Bachelor's Degree, preferably in business or marketing
  • At least 10 years of retail/consumer banking experience
  • Experience in user journey experience, end-to-end sales process and/or leads management process
  • Good knowledge of local financial advisory ecosystem landscape
  • Strong stakeholder management ability
  • Excellent communication and interpersonal skills
About United Overseas Bank

United Overseas Bank Limited is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories. We operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand, as well as branches and offices.

We have a history spanning over 80 years, guided by our values of Honorable, Enterprising, United, and Committed. We strive to do what is right, build for the future, work as one team, and pursue long-term success.



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