Senior Vice President, Business Unit Specialist, Group Retail
4 weeks ago
About the Role
The Senior Vice President, Business Unit Specialist, Group Retail will lead the Retail function in providing Personal and Business Banking customers with financial solutions tailored to their needs. The role will involve designing and providing products and services that empower customers to enjoy greater banking convenience while extracting more value from their money.
Key Responsibilities
- Conduct customer research, product design, customer journey, and documentation
- Solicit input on product design and customer journey from country and segment stakeholders
- Work closely with Functional Business Analysts to create target operating models
- Requirements Analysis & Elicitation
- Testing & Scope Management
Requirements
- At least 12 years of working experience in the banking industry
- Good technical knowledge in credit cards, payments, unsecured lending, and loyalty domain
- Proficient in MS Office applications (Powerpoint & Excel)
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