Highly Skilled Production Support Developer
7 days ago
We are seeking a highly skilled and experienced Production Support Developer to join our team. As a key member of our production support team, you will be responsible for investigating production incidents, fixing defects, and supporting development for change requests.
- Investigation and Resolution: You will investigate production incidents to determine root cause and fix defects in the production environment.
- Update and Documentation: You will update Jira and Confluence with change details.
- Collaboration and Review: You will coordinate with peer developers and platform teams to get solution reviewed and code reviewed.
- Problem Diagnosis: You will diagnose problems raised by level 2 support or service recovery.
- Defect Triage: You will coordinate with testing teams to ensure defects are addressed on priority.
- Agile Ceremonies: You will participate in daily defect triage meetings, code handover sessions, and other Agile ceremonies.
- Code Management: You will ensure code is merged regularly to Git.
- Ongoing Ownership: You will take end-to-end ownership of production defect fixing until released to production.
- Offshore Team Management: You will guide and manage offshore teams.
- Incident Analysis: You will perform root cause analysis for major incidents.
- Tech Stack: SQL, MariaDB, Splunk, JUnit, Mockito, Red Hat Linux, Shell Script, Java, React JS.
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