
Public Email Inbox Administrator
1 week ago
Job Opportunity
">We are seeking a skilled and detail-oriented administrative professional to manage our public email inbox.
">The successful candidate will be responsible for drafting and responding to queries and feedback in a timely and professional manner.
">They will also escalate complex cases or unresolved matters to the supervisor for guidance, maintain accurate records of enquiries, issues, and replies, and monitor email trends to recommend FAQ improvements.
">Required Skills and Qualifications:
">- Possess a minimum Diploma with 1 year of experience in replying public queries.">
- Be proficient in Microsoft Office applications.">
- Have excellent written and verbal communication skills.">
- Be meticulous and systematic with administrative procedures.">
What We Offer:
">- A supportive work environment.">
- Ongoing training and development opportunities.">
- A competitive salary and benefits package.">
How to Apply:
">If you are a motivated and organized individual with excellent communication skills, please submit your resume and cover letter.
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