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Business Development Manager

2 months ago

Singapore APTIV8 IT SOLUTIONS PTE. LTD. Full time
Job Summary

Aptiv8 IT Solutions Pte. Ltd. is seeking a highly skilled Business Development Executive to join our team. As a key member of our organization, you will be responsible for driving business growth, managing client relationships, and implementing technology solutions.

Key Responsibilities
  • Liaise with potential clients to build and develop rapport, fostering strong relationships that drive business growth.
  • Drive business growth by identifying new opportunities and developing strategies to expand our client base.
  • Manage the deployment of Integrated Facilities Management software or technology solutions, ensuring seamless integration and alignment with client requirements.
  • Collaborate with clients and internal teams to gather and analyze business requirements, providing expert guidance on how our solutions can address their specific needs.
  • Customize and configure solutions based on client business processes, ensuring optimal performance and usability.
  • Troubleshoot issues that arise during implementation, coordinating with technical support teams to resolve problems efficiently.
  • Conduct training sessions and provide ongoing support to ensure clients are familiar with our solutions' features, functionalities, and best practices.
  • Work closely with product development, customer success, and technical support teams to align on project goals and ensure smooth handoffs.
  • Develop and maintain documentation related to the implementation process, including configuration guides, user manuals, and troubleshooting procedures.
  • Track implementation progress, communicate updates to stakeholders, and ensure project milestones are met within specified timelines and budget.
  • Offer ongoing support to address any issues that arise after implementation, ensuring smooth operation and client satisfaction.
  • Proactively recommend enhancements to our solutions based on client feedback and evolving business needs.
  • Build collaborative relationships with internal stakeholders, fostering a culture of teamwork and open communication.
  • Work independently with minimal supervision and direction, managing multiple projects simultaneously.
  • Serve as the primary customer-facing contact for assigned projects, ensuring seamless communication with clients and internal teams.
  • Lead the technical department through the implementation process, ensuring client requirements are met and solutions are delivered on time.
Requirements
  • 2 years of experience in business development or solution implementation.
  • Experience with customer relationship management and a proven track record of driving business growth.
  • Good organization and project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Basic technical skills in HTML, CSS, and SQL, with a willingness to learn and adapt to new technologies.
  • Strong presentation skills, with the ability to communicate complex ideas and solutions to clients and internal teams.
  • Excellent written, verbal, and interpersonal communication skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Ability to strategically monitor progress and ensure results are achieved as planned.