Digital Marketing Performance Manager
1 month ago
Kaliber Asia is a performance marketing agency and consultancy that offers thought leadership, world-class strategy, and execution for our fast-growth clients. We take pride in learning and development for our team, sharing over $500M experience in digital advertising. Our diverse portfolio of clients, a team of over 30 performance experts across 6 countries, and a welcoming company culture make us a great place to work.
About the RoleThe Digital Marketing Performance Manager is responsible for the overall account performance and budget utilization for a portfolio of clients. This role requires a people leader with a strong strategic mindset, experience in project management, established communication skills, a deep understanding of digital marketing disciplines (paid and non-paid), and analytical mind.
Key Responsibilities- Management and Growth (40%)
- Monitor performance dashboard and maintain performance and budget pacing
- Measure and report performance of all channels and campaigns, and assess against goals to internal and external stakeholders
- Contribute to the development of media plans and successful performance marketing strategies
- Maintain complete visibility on campaign opportunities and risks
- Provide recommendations on tactical developments and optimizations
- Hands-on campaign executions when required
- Remain updated with company capabilities and services and upgrade knowledge on digital marketing solutions to effectively communicate all offerings to the client
- Project Management (40%)
- Lead and brief multiple projects relating to marketing campaigns and creative
- Communicate internally and externally on project status
- Ensure and monitor satisfactory quality of work
- Manage and oversee the team's workload and priorities
- Control client delivery to prevent over-servicing
- Delegate, supervise, and apply quality control on executional tasks
- Keep up to date with promotional campaigns and proactively manage the execution
- Team Management and Development (20%)
- Provide guidance, support, and encouragement to team members to enhance their performance and boost their motivation
- Coordinate and/or request trainings for the team or team members
- Flag team shortcomings (capacity, capability, and/or behavior) to the management team and contribute in resolving team issues
- At least 3 years of experience in client servicing and team lead capacity working in a Digital Marketing Agency
- At least 1 year of managing multiple marketing projects
- Bachelor's degree or equivalent experience
- Skilled proficiency in directly managing and strategizing for Google Ads and Facebook Ads as a minimum
- Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
- Experience in using Project Management software (preferably ClickUp)
- Excellent written and spoken interpersonal skills; with exceptional presentation skills
- Possess leadership and people development skills
- Demonstrates Kaliber Asia's core values — transparent, communicative, people-centric, and possesses expertise in one's craft
- Engages proactively within a team environment
- Ability to use initiative and work without a high level of supervision
- Ambition to understand the business and what drives performance
- Excellent attention to detail
- Ability to work in a fast-paced environment
- Quality driven, consistently aims to uphold high standards
- Maintains strict discretion and confidentiality
- Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes
- Hybrid-Remote team
- Flexible working hours
- Fast-growing startup company
- Friendly work environment
- Paid time off, including sick leaves and emergency leaves
- Provision for company-owned laptop
- Opportunities to develop into senior management roles
- and more
NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up
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