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Assistant Manager

2 months ago

Singapore Institute of Internal Auditors Singapore, The Full time
Job Title: Assistant Manager

We are seeking a highly motivated and results-driven Assistant Manager to join our Membership and Certification Department at the Institute of Internal Auditors Singapore. As a key member of our team, you will play a crucial role in driving our membership plans, cultivating partnerships, and implementing engagement initiatives to enhance the value proposition for our members.

Key Responsibilities:
  • Manage the intake and processing of new membership applications, ensuring eligibility and timely completion of the process.
  • Manage member relations as the primary point of contact for individuals and organizations, providing exceptional customer service and support.
  • Coordinate membership renewal processes and reminders, ensuring accuracy and timely updates to the membership database.
  • Promote certifications to members and assist in the application process, providing guidance and support as needed.
  • Promote corporate membership to new and existing organizations, developing and implementing strategies to drive growth and engagement.
  • Assist in the development of new products and services to drive the membership department, working closely with the marketing team to create promotional materials.
  • Coordinate logistics, invitations, and communications for events related to membership and partnerships, ensuring seamless execution and high-quality outcomes.
Qualifications and Skills:
  • A diploma or degree in business, marketing, or events management, or a related field, with at least 3 years of working experience. Prior experience in an engagement role, events management, or a professional membership body would be an added advantage.
  • Experience in developing and managing outreach programs aligned with the organization's established goals, with a focus on launching and implementing new corporate membership programs.
  • Proven experience in membership management, partnership development, or related roles, with a strong track record of successful project management and event coordination.
  • Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders, including members, partners, and colleagues.
  • Meticulous and detail-oriented, with strong time management skills and the ability to efficiently handle concurrent tasks.
  • Proficient in the use of productivity tools, including MS Office, and CRM software.

An annual remuneration package of approximately $55K~$60K will be offered based on qualification and experience. Interested applicants, please apply with your detailed resume. Only shortlisted applicants will be notified.