Assistant operations manager

2 weeks ago


Singapore Jardin Enchante Pte Ltd Full time

We are looking for a dedicated and detail-oriented Assistant Operations Manager to join our dynamic team and support our Operations Manager in ensuring flawless execution of daily operations and long-term success. Responsibilities: Support the Operations Manager : Assist the Operations Manager in key tasks such as overseeing restaurant operations, managing staff, and ensuring service quality. Step in to manage day-to-day operations when needed. Assist in daily restaurant operations : Collaborate with the Operations Manager to oversee front-of-house, back-of-house, and guest relations, ensuring all shifts operate seamlessly. Team Leadership : Support, train, and mentor staff to deliver exceptional service. Help with scheduling, team development, and shift management. Quality Control : Ensure that food, beverage, and service quality meet the restaurant’s high standards. Work with chefs, bartenders, and service staff to maintain consistency. Inventory Management : Assist in overseeing inventory levels, control costs, and manage vendor relationships. Ensure efficient supply management to avoid disruptions to service. Customer Service : Address customer concerns, complaints, or special requests, ensuring a seamless and luxurious dining experience. Compliance and Safety : Ensure all health, safety, and sanitation standards are met. Assist in training staff on compliance with local, state, and federal food safety guidelines. Financial Management : Support the Operations Manager in monitoring budgets, payroll, and profitability reports. Help with cost control, revenue maximization, and overall operational efficiency. Event Coordination : Assist in executing private events, wine tastings, and special promotions. Work with the marketing team to ensure successful events. Qualifications : Minimum of 7 years in restaurant operations with leadership roles, preferably in a fine dining environment. Degree in hospitality management, business administration, or related field is preferred but not required. Relevant experience will also be considered. Nightlife business preferred. Acute financial management skills, strong business acumen, and excellent knowledge of the latest sales and marketing trends. Proven ability to manage and inspire a diverse team in a fast-paced, high-pressure environment. Strong verbal and written communication skills with an ability to effectively interact with guests, staff, and vendors. A keen eye for detail, ensuring that every element of the restaurant operates smoothly and meets luxury standards. Ability to quickly resolve issues and ensure minimal disruption to service. A genuine passion for delivering outstanding guest experiences in a fine dining setting. Proficient in MS Office applications for administrative work. #J-18808-Ljbffr



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