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Customer Service Manager

2 months ago

Singapore SRI BISTARI@BEDOK PTE. LTD. Full time
Job Summary

We are seeking a highly skilled Customer Service Manager to join our team at SRI BISTARI@BEDOK PTE. LTD. As a key member of our retail store team, you will be responsible for providing exceptional customer service, managing daily cash balances, and maintaining accurate accounting records.

Key Responsibilities

  • Manage daily cash balances and reconcile discrepancies
  • Provide top-notch customer service, ensuring customer satisfaction and loyalty
  • Organize and maintain accurate accounting records, including cash handling and inventory management
  • Assist in cashiering duties and responsibilities
  • Prepare and serve food and beverages to customers
  • Ensure cleanliness of equipment and surroundings
  • Prepare ice and hot beverages
  • Perform other duties as assigned by supervisor/manager


Requirements

To succeed in this role, you will need to possess excellent leadership, customer experience, and interpersonal skills. You should be able to prioritize tasks effectively, manage cash handling and inventory, and maintain accurate records. Additionally, you should have a strong ability to problem manage and provide exceptional customer service experience.