Customer Service Manager

ROLES & RESPONSIBILITIES : Playing a defining role in the communication with our Customer Center and Sales team in HQ. Respond to urgent enquiries & handle complains Increase sales revenue for business in local docking shipyards and site projects in local branch office. Leading the team or acting as “sounding board” and sparring partner for other key...

No Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...

No Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...

Job SummaryThe Customer Service Officer will be responsible for handling telephone calls, enquiries, and memberships services for the National Service Resort & Country Club.Key ResponsibilitiesHandle telephone calls, answering enquiries on the Club's facilities and functions.Manage programmes applications and enquiries/facilities bookings.Assist with...

Key Responsibilities* Deliver exceptional customer service and support to clients, ensuring their needs are met promptly and efficiently.* Provide clear and concise communication, both verbally and in writing, to address customer inquiries and concerns.* Collaborate with internal stakeholders to resolve customer issues and implement effective solutions.*...

Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...

The Customer Service Manager will oversee our customer service team in providing quality customer service for our clients, developing ways to streamline the customer service process, and supporting smooth & efficient functioning of daily sales operations. Main Activities: Supervising the daily operations of the customer service team Create and maintain...

Customer Service ManagerAt United Overseas Bank, we are seeking a skilled Customer Service Manager to lead our customer information team. In this role, you will be responsible for managing the day-to-day activities of the team, ensuring seamless customer service delivery and fostering strong relationships with our customers.Key ResponsibilitiesManage and...

About Us: We are a leading global organization providing cutting-edge technology and data services to clients worldwide. As we continue to expand, we are seeking a highly skilled and experienced Customer Service Manager to lead technical support and customer service operations in Singapore. Job Summary: As the Customer Service Manager based in Singapore,...

Roles & ResponsibilitiesAbout Us:We are a leading global organization providing cutting-edge technology and data services to clients worldwide. As we continue to expand, we are seeking a highly skilled and experienced Customer Service Manager to lead technical support and customer service operations in Singapore.Job Summary:As the Customer Service Manager...

Key Responsibilities Lead and manage the counter service team, fostering a culture of excellence and accountability. Managed the counter service team’s rostering and leave requests Coordinate and manage pick up and delivery requests from customers with drivers using our driver management system Review attention to office and leather items from Counter...

Are you up for the challenging next step in your career? Stolthaven’s Customer Service department is looking for a Customer Service Manager who will oversee the division of work to the Customer Service Representatives. Manage, monitor, and improve the performance of Customer Service. Ensure the CS department meets organizational goals and expectations....

Roles & ResponsibilitiesReport and works closely with Operations Manager Monitor customer service trends, anticipate customer needs, and develop strategies to ensure that customer service is at the highest possible levelTrain and guide customer service personnel to ensure customer service standards are metDevelop customer service guidelines and implement...

Are you up for the challenging next step in your career? Stolthaven’s Customer Service department is looking for a Customer Service Manager who will oversee the division of work to the Customer Service Representatives. Manage, monitor, and improve the performance of Customer Service. Ensure the CS department meets organizational goals and expectations....

Roles & Responsibilities DUTIES & RESPONSIBILITIES: Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely. Gathers customer information thoroughly and effectively, accesses and satisfies client demands. Educates the salon customers based on their real needs during their visit to the...

Roles & Responsibilities Delivering a comprehensive service to enquiring customers Possibly delegating certain customer enquiries to specific teams Managing a large number of incoming calls and emails Managing customers’ accounts Keeping a record of customer interaction and details of actions taken Communicating with internal teams to discuss sales...

Job Title: Senior Executive - Customer RelationsJob Summary:We are seeking a highly skilled and experienced Senior Executive - Customer Relations to join our dynamic team at LTA's Customer Service Centre. As a key member of our team, you will be responsible for delivering quality customer service, managing public queries via phone and written channels, and...

Job OverviewWe are seeking a highly skilled Customer Service Manager to join our dynamic team at Careers@Gov. This is an exciting opportunity for a senior executive to take on a leadership role in delivering exceptional customer service.About the RoleIn this key position, you will be responsible for managing public queries via phone and written channels,...

Job Scope: Create and implement innovative customer experience strategies that align with the company's values and elevate retail standards. Lead and motivate the Customer Experience Call Centre, cultivating a culture of excellence and accountability. Develop SOPs and implement continuous improvements for processes. Improve quality scorecard and...

Key Responsibilities:Forecasts financial, manpower, and operational requirements for key businesses. Identifies and pursues service agreement business in conjunction with marketing and sales.Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start-up and...