Area Manager
1 week ago
Join THE SUPREME HR ADVISORY PTE. LTD. as an Area Manager and take on a challenging role in the F&B industry. As a key member of our operations team, you will be responsible for leading a team of senior managers and food court managers to achieve sales targets and overall performance of outlets.
Key Responsibilities:- Lead a team of senior managers and food court managers to achieve sales targets and overall performance of outlets.
- Provide guidance to senior managers and food court managers to maintain smooth daily operations of food courts and coffeeshops.
- Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
- Maintain good working relationships with landlords, relevant authorities/agencies, and stall tenants.
- Assist inspectors of relevant authorities/agencies such as NEA, SFA, and Civil Defense during outlet inspection and follow-up actions.
- Liaise with landlords on building matters, joint promotions, and events.
- Responsible for marketing of food stalls to tenants and ensure outlet's prompt collection of rental from tenants.
- In-charge for lease renewal agreement, negotiate, and follow-up on terms of lease with stall tenants.
- Responsible for sourcing qualified tenants/food types to fill up vacant stalls and to ensure that all vacant stalls are filled.
- Propose activities according to market needs.
- Take immediate and appropriate collection/legal actions for recovery of debt (e.g. stall rental, etc.) and minimize credit losses.
- Able to handle daily sales settlement.
- Work with Business Development and Project to identify potential new business opportunities, sites, source, build, and renovate.
- Responsible for the financial and operational performance of the food court and coffeeshop of designated area.
- Work with senior management and financial team on outlets' budgets.
- Establish overall business plans and provide regular reports on area performance, sales, and financial budget analysis to senior management.
- Provide solutions to improve the bottom line to outlet's Profit and Loss.
- Maintain and improve established quality and service standards.
- Develop employees by providing ongoing feedback for operational improvement and establishing performance expectations.
- Maintain good working relationships with landlords, relevant authorities/agencies, and stall tenants.
- Conduct regular checks on the hygiene, service standards, and quality of products, and provide feedback internally and to stall tenants.
- Ensure selling prices of stalls according to agreements.
- Assess and provide evaluation of stall tenants' performance.
- Supervise and provide guidance to stall tenants and cleaning contractors to provide high-quality service and achieve housekeeping excellence.
- Conduct weekly and monthly outlet's meeting.
- Ensure M&E works according to schedule.
- Diploma in F&B, supply chain, or related disciplines.
- Minimum 5 years' experience in food courts operation.
- Basic computer literacy including Microsoft Office and Google Suite.
- Must possess Class 3 license.
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