Area Manager
1 week ago
About the Role:
We are seeking a highly motivated and experienced Area Manager to lead our retail sales and operations in assigned stores. As a key member of our team, you will be responsible for driving sales and margin growth, managing store operations, and developing high-performing teams.
Key Responsibilities:
- Lead sales and operations of stores with medium complexity, delivering strong performance and growth.
- Develop and implement strategies to increase KPIs for assigned store portfolio.
- Provide leadership and resolve people challenges in stores with low supervision.
- Drive people plans and ensure their implementation in stores.
- Lead in-store marketing management and activations in close cooperation with the Brands team.
- Manage store operations, ensuring compliance with the store operations manual.
- Enhance consumer experience through focus on the consumer service model.
- Manage consumer incidents to protect brand reputation.
- Drive sales events and collaborate with the retail sales director to shape annual channel plans.
Key Relationships:
- Retail Stores
- Retail RBO
- Brand Marketing
- Wholesale
- Product
- Warehouse
- Analyst & Retail Finance
Knowledge, Skills, and Abilities:
- Effective communication and planning skills.
- Ability to manage relationships and diversity.
- Analysis and problem-solving skills.
- Learning and self-development skills.
- People management skills.
- Sales and trend analysis skills.
Requisite Education and Experience:
- Minimum 3 years of work experience in a sports/fashion industry and commercial-focused retail environment.
- Outstanding communication skills, fashion sense, and awareness of trends.
- Diploma or above.
- Advanced IT skills in Outlook, Excel, PowerPoint.
- Excellent written and spoken English.
Our Culture:
- Courage: Speak up when you see an opportunity; step up when you see a need.
- Ownership: Pick up the ball. Be proactive, take responsibility, and follow through.
- Innovation: Elevate to win. Be curious, test, and learn new and better ways of doing things.
- Teamplay: Win together. Work collaboratively and cultivate a shared mindset.
- Integrity: Play by the rules. Hold yourself and others accountable to our company's standards.
- Respect: Value all players. Display empathy, be inclusive, and show dignity to all.
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