Guest Services Coordinator

Job SummaryWe are seeking a highly skilled and experienced Guest Services Coordinator to join our team at Dusit Thani Laguna Singapore. As a key member of our hospitality team, you will be responsible for providing exceptional care and assistance to our guests throughout their stay.Key Responsibilities:Welcome and escort guests to their rooms, ensuring a...

Become a Key Member of Our Hospitality TeamAs a Guest Services Coordinator, you will play a vital role in ensuring a welcoming atmosphere for all our visitors. Your responsibilities will include:Greeting Guests: Provide a warm welcome to all guests and visitors.Responding to Requests: Attend to the needs and inquiries of both staff and guests...

POSITION SUMMARYManage and facilitate all incoming guest communications, ensuring each call, inquiry, or concern is accurately recorded and addressed. Operate the telephone switchboard with efficiency.Handle guest requests for services such as wake-up calls, call screening, and conference calls. Provide guests with information regarding any messages received...

Position OverviewThe Capella Concierge is responsible for providing precise information to tenant inquiries while maintaining the confidentiality of hotel operations. All communications must be handled promptly and professionally, adhering to established etiquette and standards. Collaborating with relevant departments is essential to fulfill established...

Position OverviewThe Capella Concierge is responsible for providing precise information to tenant inquiries while maintaining the confidentiality of hotel operations. All communications must be handled promptly and with the utmost professionalism, collaborating with relevant departments to ensure all standards are met in a timely manner.The RoleA. Oversee...

POSITION SUMMARYAs a vital member of our team, you will be responsible for managing and responding to all guest communications, ensuring that every inquiry is recorded, logged, and addressed promptly. You will operate the telephone switchboard with efficiency and professionalism.Your key responsibilities will include processing guest requests for various...

Job SummaryThe Bellman Team Lead will play a key role in providing exceptional guest service and ensuring the smooth operation of the bell desk at our hotel. This is a supervisory position that requires strong leadership and organizational skills, as well as excellent interpersonal and communication abilities.Key ResponsibilitiesSupervise and coordinate the...

Job SummaryWe are seeking a highly skilled and motivated Guest Service Executive to join our team at The Standard Hotel. As a key member of our Front Office department, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesGuest Check-in and Check-out: Welcome and register guests in a...

Job Responsibilities Deliver exceptional and memorable experiences for guests in the hotel lobby and reception area. Work in close partnership with the Assistant Manager to ensure courteous and efficient service delivery to guests. Address guest inquiries, requests, and complaints with responsiveness and professionalism. Maintain thorough and accurate...

Position Overview: We are seeking a dedicated individual who: Possesses a strong enthusiasm for customer engagement and sales. Ideally has a background in reservations and relevant experience in the hospitality sector. Thrives on building relationships with guests and ensuring their satisfaction. Exhibits excellent interpersonal and communication abilities....

Roles & ResponsibilitiesJob Description Provide a warm welcome to guests with appropriate introduction. Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction. Collect any information about guests’ plans, pre-reservation services, special dietary requests, allergies or other...

Job Title: Guest Service ExecutiveAt The Standard Hotel, we are seeking a highly skilled and dedicated Guest Service Executive to join our team. As a key member of our Front Office department, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Provide warm and...

Job Title:Guest Services Supervisor at AccorJoin Accor, a leader in the hospitality industry, where we pride ourselves on delivering outstanding service to our guests. As a Guest Services Supervisor, you will play a vital role in ensuring that our guests receive a memorable experience from the moment they arrive.Key Responsibilities:Oversee and manage the...

Job Title:Guest Services Supervisor at AccorJoin Accor, a leader in the hospitality industry, as a Guest Services Supervisor. In this pivotal role, you will play an essential part in delivering outstanding service to our guests while overseeing the operations of the bell desk.Key Responsibilities:Lead and manage the bell staff to ensure efficient service...

Job Title:Guest Services Supervisor at AccorJoin Accor, a leader in the hospitality industry, as a Guest Services Supervisor. In this pivotal role, you will play an essential part in delivering outstanding service to our guests while ensuring the efficient operation of the bell desk.Key Responsibilities:Oversee and manage the activities of the bell...

Job Title:Guest Services Supervisor at AccorAccor is a leading hospitality group dedicated to providing exceptional experiences for our guests. As a Guest Services Supervisor, you will play a pivotal role in delivering outstanding service and ensuring the efficient operation of the bell services.Key Responsibilities:Oversee and manage the activities of the...

Job Title:Guest Services Supervisor at AccorJoin Accor, a leader in the hospitality industry, as a Guest Services Supervisor. In this pivotal role, you will be instrumental in delivering outstanding service to our guests and ensuring the efficient operation of the bell desk.Key Responsibilities:Oversee and manage the activities of the bell staffWelcome...

Mandai Wildlife Group is a prominent organization overseeing Mandai Wildlife Reserve, a distinctive wildlife and nature destination in Singapore. The group is currently engaged in an exciting revitalization initiative at the reserve, merging five wildlife parks with nature-centric experiences and an eco-friendly resort.Position Overview:Oversee daily...

Job SummaryWe are seeking a highly skilled Guest Services Officer to join our team at Concorde Hotel Singapore. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a warm welcome to our guests.Key Responsibilities• Provide a personalized welcome to guests and ensure their stay is...

Job SummaryAs a Guest Services Manager at CONCORDE HOTEL SINGAPORE, you will oversee the hotel's telephone operations, ensuring seamless communication with guests. Your leadership skills will be put to the test as you train, mentor, and evaluate telephone operators to deliver exceptional customer service.Key ResponsibilitiesDevelop and implement efficient...