Servicing Excellence Manager
2 weeks ago
Servicing Excellence Manager
About the Role:
The Servicing Excellence Manager is a critical position responsible for overseeing the delivery of exceptional services to clients. This role involves leading teams to ensure timely, efficient, and cost-effective service provision. The ideal candidate will have strong analytical skills, excellent communication abilities, and experience in project management.
Key Responsibilities:
- Manage projects from inception to completion, ensuring they are delivered on time, within budget, and meet client expectations.
- Develop and implement effective service delivery strategies that align with business objectives.
- Collaborate with cross-functional teams to identify opportunities for process improvement and implement changes as needed.
- Analyze performance metrics to identify areas for enhancement and develop plans to address these gaps.
Required Skills and Qualifications:
- Bachelor's degree in Computer Science, Engineering, or related field.
- 2-3 years of experience in IT project management, software development, or a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and leadership abilities.
- Proficiency in Object-Oriented Languages, databases, and software development tools.
Benefits:
- Competitive salary range: $5000-$6500 SGD per month.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
How to Apply:
Email your resume to us with the subject line 'Servicing Excellence Manager Application'. We look forward to hearing from you.
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