Service Excellence Manager

[What the role is]This role is ideal for individuals who thrive in a dynamic, customer-focused environment and are keen to be part of a team that values both human touch and digital innovation in delivering excellent service.[What you will be working on]As a Deputy Manager in the Office of Organisation and Service Excellence (OSE), you will lead and...

Job DescriptionWe are seeking a dedicated and compassionate professional to join our team as a Social Worker. This role is perfect for individuals who are passionate about making a positive impact in the lives of others.About the RoleDeliver case management and counselling services to clients, providing them with support and guidance during challenging...

**Job Responsibilities - Work with market operation leads to define Operations Excellence in Asia Pacific in the areas including but not limited to Shift Leadership, Unit processes, Health & Fire Safety and Customer Service - Develop and adapt processes and tools to achieve Operations Excellence in each of these areas and implement through local operations...

Job Title:Senior Operations ManagerAbout the JobWe are seeking a seasoned operations manager to oversee our contact centre services. The ideal candidate will have a proven track record of managing high-performing teams, ensuring excellent customer service, and driving business growth.Key ResponsibilitiesTeam Leadership: Manage a team of contact centre...

Job OverviewWe are seeking a seasoned professional to join our Guest Services team as a Service Excellence Manager. This is an exciting opportunity for someone who is passionate about delivering exceptional guest experiences and ensuring that every stay with us is nothing short of memorable.The ideal candidate will be responsible for overseeing the...

Service Excellence ManagerWe are seeking a highly skilled and experienced Service Excellence Manager to join our team. As a key member of our service operations, you will play a pivotal role in ensuring that our guests receive an exceptional dining experience.The ideal candidate will possess excellent leadership skills, with the ability to lead by example...

Service Delivery ManagerKey Responsibilities:Oversee the delivery of desktop IT concierge services to meet client expectations and service level agreements.Monitor service performance, address deviations from agreed standards, and ensure timely resolution.Leadership Roles:Lead and mentor a team of IT support professionals to drive excellence and continuous...

About this role">Job Summary:We are looking for a highly skilled Service Manager to join our team. The successful candidate will be responsible for managing customer performance and technical inquiries, providing excellent communication and problem-solving skills. The ideal candidate will have a strong technical background, experience in customer-facing...

At NCS, we're seeking an experienced professional to fill the role of Service Delivery Manager.The ideal candidate will be responsible for overseeing day-to-day support operations, ensuring that medium-scale maintenance projects meet customer requirements and service level agreements. This includes conducting health checks, monitoring applications, handling...

Work with market operation leads to define Operations Excellence in Asia Pacific in the areas including but not limited to Shift Leadership, Unit processes, Health & Fire Safety and Customer Service - Develop and adapt processes and tools to achieve Operations Excellence in each of these areas and implement through local operations teams - Lead the...