Community Outreach and Volunteer Coordinator
1 week ago
We are seeking a highly motivated and organized Community Outreach and Volunteer Coordinator to join our team. The successful candidate will be responsible for operationalizing engagement strategies, ensuring optimal deployment of volunteers, and coordinating active ageing programs.
Responsibilities- Operationalise engagement strategies through various outreach modalities and ensure optimal deployment of volunteers - Silver Generation Ambassadors (SGAs)
- Sense needs and identify older adults who require additional care and support and coach SGAs on the same
- Consolidate feedback from older adults and partners to track fulfilment, identify and analyse needs in the community
- Ensure that stipulated performance standards, such as approval timelines and outreach targets and, care and support outcomes are met
- Execute operation validation as required to ensure that processes are adhered to and engagement quality and outcomes are maintained
- Coordinate active ageing programmes and functional screenings with community partners and government agencies to ensure events are held smoothly and divisional KPIs are met
- Supervise and motivate a team of SGAs to engage older adults through house visits & community events to attain the relevant desired outcomes
- Recruit, train and retain SGAs and guide them to meet the stipulated performance standards
- Coordinate care and support needs and referrals across the relevant agencies and community partners in a seamless manner
- Build relationship with local community stakeholders and partners (such as Regional Health Systems) to identify opportunities for collaboration that are in line with divisional work-plan
- Organise and support local community pilots, including review and evaluation to achieve better social-health outcomes for older adults
- Support community partners in the implementation of the AAC Centre model and other initiatives
- Degree in any discipline, healthcare, social work or counselling related field will be an advantage
- At least 2 years of relevant experience, preferably with experience in healthcare, social services or community engagement. Candidates with no relevant experience may apply too.
- Passion in communication or outreach work on public policies
- Strong ability to mobilise people into action
- Good people and communication skills
- Dependable and good problem solving skills
- Ability to work in fast-paced and dynamic work environment
- Able to work after office hours when required
This role offers the opportunity to make a meaningful impact on the lives of older adults and their families. If you are passionate about community outreach and volunteer coordination, we encourage you to apply.
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