Fraud Strategy Specialist
1 week ago
PIPO (SG) PTE. LTD. is a leading provider of innovative payment solutions, empowering users to connect and consume content seamlessly. Our mission is to inspire creativity and enrich life through cutting-edge technology.
Global Payment TeamThe Global Payment team at PIPO (SG) PTE. LTD. is responsible for designing and implementing payment solutions that ensure a smooth and secure experience for our users across various platforms, including TikTok.
Risk ManagementThe Risk team plays a critical role in developing and monitoring the fraud risk framework, including rule writing to prevent fraudulent activities and ensure the legitimacy of users and payment sources.
Key Responsibilities- Contribute to the design of fraud programs and projects aligned with the company's risk appetite.
- Supervise analysts in performing fraud-related investigations and provide subject matter expertise in various projects.
- Lead fraud investigations to identify suspicious trends and resolve escalated issues from cross-functional teams, considering risk versus customer impact.
- Analyze cardholder disputed transactions according to card scheme regulations and provide subject matter expertise in payments risk.
- Implement ongoing tracking and monitoring of decision systems and models, producing clear visualizations, dashboards, and reports with support from the risk analytics team.
- Stay up-to-date on card scheme rules and regulations and support the risk team with various initiatives and ad-hoc projects as required.
- Work individually and with peers to achieve the overall goals of the risk team.
- Results-oriented and comfortable working in a fast-paced environment requiring prioritization and ownership.
- Confident communicator with the ability to interact at all levels, including working closely with cross-functional teams.
- Aptitude to identify new ways to approach risk management and think creatively.
- Strong SQL skills.
- Preferred Qualifications: 5+ years of experience in fraud management and strategy, strong knowledge of the Payment industry, and Fraud rule writing.
PIPO (SG) PTE. LTD. is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. We celebrate our diverse voices and strive to create an environment that reflects the many communities we reach.
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