Fraud Investigation Specialist

4 days ago

Singapore beBeeInvestigator Full time $80,000 - $120,000

Job Description:

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The AppleCare Fraud Investigations role is responsible for investigating complex requests with accuracy. Investigators review suspicious transactions to detect fraud and determine next steps.

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Main Responsibilities:

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  • Reviewing suspicious transactions to detect fraud">
  • Determining next steps based on investigation findings">
  • Identifying process errors within business systems">
  • Handling enterprise agreement enrollments and support escalations">
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Requirements:

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To be successful in this role, you should have:

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  • Proficient in Thai and English">
  • At least 3 years of experience in a customer service role">
  • Preferred qualifications include experience in fraud prevention roles, SAP knowledge, and ability to collaborate cross-regionally">
  • Able to identify process improvements and root causes">
  • Flexible and adaptable to new roles and responsibilities">
  • Resilient, self-motivated, and goal-oriented">
  • Committed to inclusion and diversity">
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About Us:

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We're a team that values innovation, collaboration, and customer satisfaction. We're looking for individuals who share these values and are passionate about delivering exceptional results.

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Contact Us:

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If you're interested in learning more about this opportunity, please don't hesitate to reach out.

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About the Team:

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We're a diverse team of professionals who are dedicated to our work and passionate about making a difference. We're looking for individuals who are eager to learn, grow, and contribute to our team's success.

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What We Offer:

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We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We're committed to providing a positive and inclusive work environment that supports the well-being of our employees.

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How to Apply:

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If you're a motivated and enthusiastic individual who is passionate about delivering exceptional results, please submit your application today.

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Additional Information:

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This job posting does not reflect the views of the company. The company is an equal opportunity employer and welcomes applications from diverse candidates. Please note that only qualified candidates will be contacted for an interview. Applications must be submitted through our website.

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