Fraud Investigation Specialist

1 week ago

Singapore beBeeFraudInvestigation Full time $5,000

Job Summary

We are seeking a skilled Fraud Investigation Specialist to join our team. As a key member of the fraud prevention unit, you will play a crucial role in investigating and resolving complex customer complaints.

Key Responsibilities:
  • Manage customer inquiries and escalate issues to senior management as necessary.
  • Conduct thorough investigations into customer complaints, gathering evidence and interviewing witnesses to identify patterns and trends.
  • Analyze data and provide recommendations to prevent future instances of fraud.
Requirements:
  • Minimum Bachelor's degree or equivalent required.
  • Proven experience in related field such as Fraud Management or Complaint Handling.
  • Excellent communication and interpersonal skills.
  • Effective problem-solving and documentation skills.
Benefits:
  • A competitive salary package.
  • A comprehensive benefits program.
  • Opportunities for career growth and development.
What We Offer:
  • A dynamic and supportive work environment.
  • Collaborative team members who share your passion for excellence.
  • The chance to make a real difference in the lives of customers.

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