Senior Fraud Investigation Manager

1 day ago

Singapore beBeeFraudDetection Full time $90,000 - $120,000

Job Role:

Fraud Detection Specialist.

Description:

The primary responsibility of a Fraud Detection Specialist is to investigate and manage customer scam allegations in a fair, thorough, and timely manner. This involves analyzing evidence to identify patterns and trends, providing clear recommendations based on findings, and ensuring that customer complaints are addressed promptly.

Key Responsibilities:

  • Lead investigations into reported scams
  • Analyze evidence to identify patterns and trends
  • Provide clear, well-supported recommendations based on findings

Requirements:

To be successful as a Fraud Detection Specialist, you will need excellent communication and interpersonal skills, the ability to work under pressure, and a commitment to delivering exceptional customer satisfaction. You will also need to possess strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.

Skills and Qualifications:

  • Critical thinking and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work under pressure
  • Commitment to delivering exceptional customer satisfaction

About the Role:

This is an exciting opportunity for a skilled and experienced professional to join our team and contribute to our efforts to prevent and detect fraud. If you have a strong background in fraud detection and investigation, excellent communication skills, and a passion for delivering exceptional customer service, we encourage you to apply for this role.

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