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Fraud Investigation Specialist

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Singapore beBeeFraud Full time $80,000 - $100,000

At a leading financial institution, we seek a detail-oriented and proactive Fraud Investigation Specialist to join our fast-growing team. The ideal candidate will conduct thorough investigations into suspected fraudulent activities, analyze complex transaction patterns and take decisive actions to mitigate financial losses while protecting customer trust.

Responsibilities:
  • Conduct detailed examinations of suspected fraudulent transactions across consumer and business segments.
  • Analyze escalated cases, unusual transactions, account activities, and associated data to determine fraud risk and recommend appropriate next steps.
  • Collaborate with internal stakeholders, including Compliance, and Customer Support, FinOps to ensure investigations are thorough, timely and maintain a positive customer experience.
  • Identify emerging fraud patterns, suspicious merchants and potential money-mules, escalating findings to the Team Lead for remediation measures.
  • Maintain accurate records of investigations, findings and actions taken, ensuring compliance with regulatory requirements.
  • Support ongoing fraud prevention initiatives by providing insights and recommendations based on investigative findings.
You Will:
  • Fraud Expertise – You possess a strong passion for detecting and preventing fraudulent activity.
  • Analytical Thinking – you have excellent problem-solving skills with demonstrated experience in solving complex business issues using analytical thinking.
  • Cultural Competence – you understand the psychology of consumer behavior and its associated risks.
  • Initiative – you are not afraid to suggest and implement new initiatives to tackle complex business issues.