
Buffet Restaurant Team Member
1 week ago
As a key member of our team, you will be responsible for ensuring the smooth operation of our buffet restaurant. This role involves supervising front-of-house staff, maintaining buffet presentation and hygiene standards, and delivering exceptional guest service.
**Key Responsibilities:- Buffet Operations
- Supervise the setup, replenishment, and breakdown of the buffet area for all meal periods.
- Evaluate buffet counters to ensure they are clean, well-stocked, and presented in line with brand standards.
- Coordinate with the kitchen team for timely and efficient food replenishment.
- Guest Service
- Greet and seat guests, manage table rotations, and monitor guest satisfaction throughout service.
- Address guest inquiries, feedback, or complaints in a professional and courteous manner.
- Ensure guests with dietary restrictions or special needs are supported appropriately.
- Staff Supervision
- Support the training and supervision of service staff in buffet procedures and guest service etiquette.
- Monitor staff performance and maintain a positive team environment.
- Assist in creating shift schedules and managing attendance records.
- Hygiene & Compliance
- Ensure all health, hygiene, and safety standards are met in the buffet and dining areas.
- Monitor food labeling, temperature controls, and cross-contamination prevention.
- Ensure all SOPs and hotel guidelines are followed consistently.
- Inventory & Supplies
- Verify daily par levels of crockery, cutlery, glassware, and service equipment.
- Coordinate with the stewarding and purchasing teams for replenishment.
- Report maintenance issues or equipment malfunctions promptly.
- Perform other job tasks as assigned.
- Diploma or degree in Hotel Management or Hospitality (preferred).
- 1–3 years of experience in a buffet or high-volume restaurant environment.
- Strong understanding of buffet service, guest interaction, and food safety standards.
- Excellent communication and team coordination skills.
- Ability to work in a fast-paced, high-pressure setting.
- Familiarity with POS systems and inventory tracking tools.
A dynamic and supportive work environment that encourages growth and development.
**Others:**This is an excellent opportunity to develop your skills and expertise in the hospitality industry.
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