Senior Buffet Supervisor

1 week ago

Singapore beBeeExecutive Full time $50,000 - $65,000

Lead the team in buffet operations and guest service to achieve exceptional results.

Key Responsibilities:
  • Buffet Operations
    • Supervise the setup, replenishment, and breakdown of the buffet area during all meal periods.
    • Ensure that buffet counters are clean, well-stocked, and presented according to brand standards.
    • Coordinate with the kitchen team for timely food replenishment.
  • Guest Service
    • Welcomed guests, managed table rotations, and monitored guest satisfaction throughout service.
    • Handled guest inquiries, feedback, or complaints in a professional manner.
    • Supported guests with dietary restrictions or special needs.
  • Staff Supervision
    • Trained and supervised service staff in buffet procedures and guest service etiquette.
    • Monitored staff performance and maintained a positive team environment.
    • Assisted in creating shift schedules and managing attendance records.
  • Hygiene & Compliance
    • Maintained health, hygiene, and safety standards in buffet and dining areas.
    • Monitored food labeling, temperature controls, and cross-contamination prevention.
    • Consistently followed SOPs and hotel guidelines.
  • Inventory & Supplies
    • Conducted daily checks on crockery, cutlery, glassware, and service equipment.
    • Coordinated with stewarding and purchasing teams for replenishment.
    • Reported maintenance issues or equipment malfunctions promptly.

Requirements:

  • Degree in Hotel Management or Hospitality (preferred).
  • 1-3 years experience in a buffet or high-volume restaurant environment.
  • Strong understanding of buffet service, guest interaction, and food safety standards.
  • Excellent communication and team coordination skills.
  • Ability to work in a fast-paced setting.
  • Familiarity with POS systems and inventory tracking tools.

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