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Senior Claims Examiner

1 month ago


Singapur, Singapore SCOR Full time
Job Summary

As a Senior Claims Examiner at SCOR, you will play a critical role in managing complex claims in the Energy, Engineering, Construction, and Property lines of business. You will work closely with colleagues to ensure consistent claims handling processes and contribute to SCOR's enhanced claims agreement party positions on complex policies and risk transfer programs.

Key Responsibilities:

  • Deliver expert claims adjusting services to SCOR Specialty in Energy, Construction, Engineering, Power, and Property lines of business.
  • Manage a portfolio of claims, assessing and evaluating policy liability, calculating reserve exposures, and negotiating settlements.
  • Report on operational performance and establish a culture of continuous improvement to support SCOR's Single Risk claims strategy.
  • Collaborate with underwriters to provide claims feedback and support in developing the book of business.
  • Develop and maintain client relationships and be responsible for key accounts.
  • Represent SCOR and the claims department internally and externally, including review meetings with brokers and/or policy holders.

Requirements:

  • Minimum 5-7 years of experience in a senior international risks market claims handling role, demonstrating expertise in property and/or construction/engineering and/or energy and/or casualty & related lines claims.
  • Specialist technical capability, applied practical, and commercial business skills.
  • Ability to establish relationships with clients, brokers, underwriting, and market communities.
  • High degree of analysis, independence, and coordination/team working skills in a matrix environment.
  • Excellent written and spoken English, with working knowledge of Mandarin (preferable).

Personal Competencies:

  • Good communicator, both externally and internally.
  • Client relationship management, ability to show credibility and build strong relationships with underwriters and senior executives.
  • Organized, self, and others.
  • Analytical and strategic thinking.
  • Strong attention to detail, timeliness, and accuracy to deliver high standards of work.
  • Influencing and negotiation, relying on persuasiveness and relationships.
  • Team contributor and relationship builder.
  • Good report writing skills.
  • Collaborative working style.