Senior Claims Specialist, A&H
4 months ago
The primary objective of this position is to direct, monitor, assess and handle claims and claim-related issues arising under Accidental and Health business classes and some International Personal Lines claims.
This position is accountable for the following: -
Claims Service Claims Quality Expense Management Legal advice as required on claims Provision of claims analysis, trendsProvide training and technical referral point for internal & external stakeholders
Areas of Responsibility
Claims Service
Work within local and regional on operating processes and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with Chubb Claims Philosophy. Effectively assist Consumer Claims Lead to manage A&H claims underwritten or reported in Singapore against policy terms and conditions, claims best practices guidelines, statutory and company guidelines, local operating procedures and claims management guidelines. Evaluate the cost effectiveness of claims handling procedures. Recommend improvements to reach optimum performance and service standards. Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers etc, Claims costs containment and loss dollar management – accurate interpretation of policy coverage, close liaisons with underwriters and internal colleagues to manage accounts and on risk improvement and suspicious claims, claims data and loss trend analysis. Contribute to discussions with business units for products developments and loss control. Ensure that Consumer Claims Lead and appropriate Underwriters, as required, are made aware on a timely basis of specific claims issues or trends which may impact underwriting decisions. Use external resources in accordance with the CHUBB guidelines and philosophies. This includes the engagement of appropriate service providers where required and management of such providers and cases towards the timely and effective resolution of the matter.Claims Quality
Manage and handle claims to finality within designated Settlement Authority and Chubb Claims Management Guidelines, including timely action, appropriate investigation, regular case reviews and proper evaluation are taken in all claims. Ensure that loss reserves are set and maintained in accordance with Chubb guidelines, timely updates of claims data made into systems and correctness of systems and file records, Comply with Chubb quality review program guidelines and ensure corrective action is complemented as necessary. Complete Reserve Reconciliation and Advocacy reviews in accordance with CHUBB guidelines.Expense Management
Provide input to, and in association with Consumer Claims Lead to monitor and control department operating budget (UCE) by ensuring departmental controls are prudently applied and Chubb interests are protected at all times. Manage and monitor Allocated Claim Expense (ACE) and adhere to all Chubb controls and guidelines.Others
Maximize recoveries from insurers, salvage dispositions, subrogation or other recovery proceedings through close monitoring. Ensure timely advices, relevant supporting documents and responses to enquiries are provided to coinsurers / reinsurers to settle their share promptly. Provide and/or assist with the provision of statistical analysis and operational reports. As required, to provide Claims Representation/Support including visitations, meetings, presentations, etc. with Underwriters and/or Business Unit. As required, assist in claims related projects including UAT etc, and other projects/assignments or tasks, as assigned. To meet or exceed the expectations/objectives set on the individual’s and the Team’s yearly goal setting.Skills and Experience:
Advanced expertise and knowledge in A&H claims handling. Excellent communication and internal personal skills. Ability to effectively manage all internal and external stakeholders. Advanced knowledge of legal, regulatory & procedural requirements on A&H claims handling. Ability to organize work effectively and methodically. Highly adaptable to change in a fast-paced environment. Ability to assist with technical training to team claim handlers as required. This would include training / presentations to internal / external stakeholders. Experience in negotiation, mediation and arbitration skills on high complexity claims. Ability to develop and implement appropriate claims management strategies and plans and design efficient claim operating program and coordinate with Consumer Claims Lead to facilitate same.Ability to analyze all claims to ensure optimal quality and prepare reports for Consumer Claims Lead, various business units and provide reports to all clients and management.
-
Senior Claims Specialist, A&H
4 weeks ago
Singapur, Singapore CHUBB Full timeThe primary objective of this position is to direct, monitor, assess and handle claims and claim-related issues arising under Accidental and Health business classes and some International Personal Lines claims.This position is accountable for the following:Claims ServiceClaims QualityExpense ManagementLegal advice as required on claimsProvision of claims...
-
Claims Specialist
1 month ago
Singapur, Singapore Allianz Insurance Singapore Pte. Ltd Full timeJob Title: Claims Specialist/ Senior Claims SpecialistAt Allianz Insurance Singapore Pte. Ltd, we are seeking a highly skilled and experienced Claims Specialist/ Senior Claims Specialist to join our team. As a key member of our claims department, you will be responsible for handling motor claims, ensuring timely and efficient resolution, and maintaining...
-
Location Support Specialist
3 months ago
Singapur, Singapore H&M Full timeJob DescriptionAs Location Support Specialist, you will handle a wide range of tasks involving hands-on support for end users. The role can be seen as Support Services’ pro-longed arm on site to provide technical assistance and support in troubleshooting. Key responsibilitiesAct as Support Services’ extended arm on site for technical assistance and...
-
Senior Claims Specialist
4 weeks ago
Singapur, Singapore AXA Group Full timeJob Title: Senior Claims Specialist - MarineAXA XL is seeking a highly skilled Senior Claims Specialist - Marine to join our team. As a Senior Claims Specialist - Marine, you will be responsible for handling claims on a variety of lines of Specialty Insurance, particularly marine (cargo / hull / liability), jeweler's block and fine art.Key...
-
Claims Specialist, Consumer
2 months ago
Singapur, Singapore CHUBB Full timeThe primary objective of this position is to direct, monitor, assess and handle claims and claim-related issues arising under Accidental and Health business classes and some International Personal Lines claims. This position is accountable for the following: - Claims Service Claims Quality Expense Management Legal advice as required on claims ...
-
Foot Reflexology Specialist
4 weeks ago
Singapur, Singapore H&H MANPOWER PTE. LTD. Full timeJob SummaryAs a Foot Reflexology Specialist at H&H MANPOWER PTE. LTD., you will be responsible for providing exceptional customer service and delivering high-quality foot reflexology services to our clients. Your expertise in pressure point therapy and ability to communicate effectively will make you an asset to our team.Key Responsibilities:Explain our...
-
Claims Specialist/ Senior Claims Specialist
6 months ago
Singapur, Singapore Allianz Insurance Singapore Pte. Ltd Full timeEntity: Allianz Insurance Singapore Your role involves collaborating with Product, Underwriting and other internal stakeholders to ensure alignment of coverage, policy intent and wordings. Additionally, you will need to achieve the annual claims savings set by the HoD annually for the team on pending claims volume and nature of claims. The ideal...
-
Senior Claims Examiner
2 months ago
Singapur, Singapore SCOR Full timeJob SummaryThere will be a working bias predominantly towards major claims in Energy, Engineering, Construction and Property / Power lines of business as a specialist focus within an overall framework of complex claims management. You will work with colleagues to ensure that Specialty & Treaty claims handling is a consistent process. As a claims technical...
-
Senior Claims Executive, WICA Claims Specialist
1 month ago
Singapur, Singapore AIG Full timeAt AIG, we're reimagining the way we help customers manage risk. As a Senior Claims Executive, WICA Claims Specialist, you'll play a key role in this transformation. You'll have the opportunity to grow your skills and experience as a valued member of our team.Make a difference in ClaimsOur Claims teams are the proven problem solvers of choice for clients,...
-
Insurance Claims Specialist
1 month ago
Singapur, Singapore Flintex Consulting Pte Ltd Full timeJob Title: Insurance Claims SpecialistJob Summary:Flintex Consulting Pte Ltd is seeking a skilled Insurance Claims Specialist to join our team. As an Insurance Claims Specialist, you will be responsible for coordinating with Claims Advisors, negotiating with insurers, and ensuring timely closure of claims.Key Responsibilities: Coordinate with Claims Advisors...
-
Senior Claims Examiner
1 month ago
Singapur, Singapore SCOR Full timeJob SummaryAs a Senior Claims Examiner, you will play a critical role in managing complex claims in the Energy, Engineering, and Property lines of business. You will work closely with colleagues to ensure consistent claims handling processes and contribute to SCOR's enhanced claims agreement party positions on complex policies and risk transfer programs.Key...
-
Insurance Claims Specialist
1 month ago
Singapur, Singapore Flintex Consulting Pte Ltd Full timeJob Summary:As an Insurance Claims Specialist at Flintex Consulting Pte Ltd, you will play a crucial role in coordinating with Claims Advisors and Customer Service Coordinators to ensure accurate and timely submission of Letter of Demand (LODs).Key Responsibilities: Coordinate with Claims Advisors on information and documents to support claims negotiation...
-
Senior Claims Specialist
4 weeks ago
Singapur, Singapore CHUBB Full timeThis role involves directing, monitoring, assessing and handling Financial Lines claims and related aspects arising under Financial Lines.Key Responsibilities:Claims ServiceClaims QualityClaims ReportingExpense ManagementUnderstanding and challenging legal advice as required on claimsProvision of claims analysis and trends observedAreas of ResponsibilityWork...
-
Senior Claims Specialist
3 months ago
Singapur, Singapore CHUBB Full timeThis role involves directing, monitoring, assessing and handling Financial Lines claims and related aspects arising under Financial Lines This position is accountable for: Claims Service Claims Quality Claims Reporting Expense Management Understanding and challenging legal advice as required on claims Provision of claims analysis and trends...
-
Area Sales Manager Singapore
6 months ago
Singapur, Singapore H&M Group Full timeJob Description As an Area Manager, you are responsible for reaching the Sales and Profit goals in your Area by setting a plan to deliver a Great Customer Experience in line with the Sales Market ambition. You ensure you have great teams and support their development. You work with succession planning, talent and leadership development and structured...
-
Regional Business Controller Construction
5 months ago
Singapur, Singapore H&M Group Full timeJob Description As the Regional Business Controller Construction & Facility , you are the finance business partner to the C&F organization for markets and brands in your region. You identify opportunities to optimize our investments and operating costs and improve the balance between cost and quality. You are responsible for risk management, budgeting...
-
Senior Claims Assessor
6 months ago
Singapur, Singapore Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
-
Singapur, Singapore H&M Group Full timeJob Title: Regional Business Controller Construction and FacilityJob Summary:We are seeking a highly skilled Regional Business Controller Construction and Facility to join our team at H&M Group. As a key member of our finance team, you will be responsible for providing financial guidance and support to our regional C&F organization.Key...
-
Consumer Lines A&H Pricing Lead, APAC
2 months ago
Singapur, Singapore CHUBB Full timePurpose Success in this role is dependent on maintaining profitability and driving sustainable growth working closely with the Business Development. As a key member of our Regional Consumer portfolio management team, you will work with the A&H Regional/Local business development and Underwriting team to create and execute pricing reviews and...
-
Senior Claims Examiner
1 month ago
Singapur, Singapore Prudential plc Full timeJob Title: Senior Claims AssessorAt Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured. We provide a platform for our people to excel and make an impact, supporting their career ambitions.Job Summary:This...