Location Support Specialist

3 weeks ago

Singapur, Singapore H&M Full time
Job Description

As Location Support Specialist, you will handle a wide range of tasks involving hands-on support for end users. The role can be seen as Support Services’ pro-longed arm on site to provide technical assistance and support in troubleshooting.  

 

Key responsibilities

  • Act as Support Services’ extended arm on site for technical assistance and troubleshooting. Provide hands-on support for end users for incidents that cannot be solved remotely.
  • Responsible for on-site configurations, installations and inspections of products and services (e.g. hardware for new employees).
  • Provide technical assistance such as troubleshooting of malfunctioning software and hardware, as well as perform local installations for offices and warehouses only.
  • Responsible for documentation and communication of ongoing assignments, progress, and potential areas of improvement.
  • Provide hands and feet for infrastructure specific needs including physical checks/ work and maintenance (infrastructure vendor management e.g., ISP, telephone etc.) *

Qualifications

To be successful in the role as a Location Support Specialist,  you are solution oriented and have a problem-solving attitude. You are service minded and value intrapersonal communication.  

What you need to succeed:

  • Experience in providing hardware and software diagnostics and support.
  • Proficiency in operational understanding about common office, store and warehouse equipment and technologies (printers, laptops, smartphones LAN etc.).
  • Proficiency in operational understanding of IT-infrastructure services, components, and architecture
  • Having a holistic approach and a will to solve issues by finding and fixing the root cause and the ability to multi-task and handle different situations/and people in parallel
  • System knowledge and understanding (Operating System, APIs, etc)

 



Additional Information

This is a full-time position, reporting to the Local Service Owner.

You will be based at Singapore Office.

Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through career page.

Benefits​
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.​

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.​
 

Inclusion & Diversity​
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. ​
 

Company Description​
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.  Learn more about H&M at www.hmgroup.com​

  • IT Support Specialist

    5 days ago

    Singapur, Singapore JK TECHNOLOGY PTE LTD Full time

    Job SummaryJK TECHNOLOGY PTE LTD is seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our IT systems.Key ResponsibilitiesOn-Site Support: Verify the functionality of IT peripherals at...

  • IT Support Specialist

    2 months ago

    Singapur, Singapore Centre for Effective Living Pte Ltd Full time

    This is a full-time on-site role for an Information Technology Support Specialist. The IT Support Specialist will be responsible for technical support, troubleshooting, and providing help desk support for desktop computers and information technology systems. The IT Support Specialist will ensure the smooth operation of IT systems and respond to user...

  • IT Support Specialist

    5 days ago

    Singapur, Singapore JK TECHNOLOGY PTE LTD Full time

    Job SummaryWe are seeking a highly organized and detail-oriented IT Support Specialist to join our team at JK TECHNOLOGY PTE LTD. As an IT Support Specialist, you will be responsible for maintaining service items inventory control and coordinating IT Engineers' schedules for on-site and outsource projects.Key ResponsibilitiesMaintain Service Items Inventory...

  • IT Support Specialist

    3 days ago

    Singapur, Singapore Société Générale Assurances Full time

    Job SummarySociété Générale Assurances is seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our traders, sales, and operations teams.Key ResponsibilitiesLead a team of support specialists to troubleshoot and resolve technical issues related to...

  • IT Support Specialist

    2 days ago

    Singapur, Singapore JK TECHNOLOGY PTE LTD Full time

    Job Summary:JK TECHNOLOGY PTE LTD is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide Level 1 support to the IT team, including troubleshooting and resolving technical...

  • Software Support Specialist

    1 month ago

    Singapur, Singapore imc AG Full time

    Software Support Specialist at imc AG | softgarden View job here Software Support Specialist Full Time ...

  • IT Support Specialist

    2 days ago

    Singapur, Singapore Kingsmen Full time

    About the RoleKingsmen is seeking a skilled IT Support Specialist to join our team in Singapore. As an IT Support Specialist, you will be responsible for providing level 1 helpdesk support to all PC & MAC users, ensuring smooth on-boarding and off-boarding of end-users, and facilitating repair processes for IT hardware.Key ResponsibilitiesProvide technical...

  • IT Support Specialist

    2 days ago

    Singapur, Singapore JK TECHNOLOGY PTE LTD Full time

    Job Summary:JK TECHNOLOGY PTE LTD is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide Level 1 support to the IT team, troubleshooting and resolving technical issues in a...

  • Educational Support Specialist

    5 days ago

    Singapur, Singapore Rainbow Centre Full time

    About the Organization Rainbow Centre is a charitable entity focused on empowering individuals with disabilities and their families to flourish within inclusive communities. Our mission is to deliver high-quality educational and support services, emphasizing ongoing learning and development. Position: Educational Support Specialist We are in search...

  • IT Support Specialist

    5 days ago

    Singapur, Singapore Hemmersbach Full time

    About the RoleWe are seeking an experienced IT Support Specialist to join our team at Hemmersbach, a leading provider of IT infrastructure services. As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide technical support to end users...

  • IT Support Specialist

    3 days ago

    Singapur, Singapore Hemmersbach Full time

    About the RoleWe are seeking an experienced IT Support Specialist to join our team at Hemmersbach, a leading provider of IT infrastructure services. As an IT Support Specialist, you will be responsible for providing technical support to end users, troubleshooting hardware and software issues, and collaborating with our team to ensure seamless service...

  • Healthcare Support Specialist

    5 days ago

    Singapur, Singapore Khoo Teck Puat Hospital (KTPH) Full time

    Job Overview This role has been established to ensure the delivery of exceptional care services to patients within a clinical environment. The Healthcare Support Specialist is a dedicated professional who collaborates closely with physicians, nursing staff, and allied health professionals to facilitate comprehensive care and seamless service coordination...

  • Educational Support Specialist

    5 days ago

    Singapur, Singapore Rainbow Centre Full time

    About the Organization Rainbow Centre is a non-profit entity committed to empowering individuals with disabilities and their families, fostering their ability to thrive within inclusive communities. Our mission revolves around delivering quality educational and support services, emphasizing continuous growth and learning. Position: Educational Support...

  • Healthcare Support Specialist

    5 days ago

    Singapur, Singapore Khoo Teck Puat Hospital (KTPH) Full time

    Job Overview This newly established role is dedicated to delivering exceptional care services to patients within a clinical environment. The Healthcare Support Specialist will collaborate closely with physicians, nursing staff, and allied health professionals to ensure comprehensive care and seamless coordination for our patients. The responsibilities...

  • Healthcare Support Specialist

    5 days ago

    Singapur, Singapore Khoo Teck Puat Hospital (KTPH) Full time

    Job Overview This role has been established to ensure the delivery of exceptional care services to patients within a clinical environment. The Healthcare Support Specialist will collaborate closely with physicians, nursing staff, and allied health professionals to facilitate comprehensive care services and seamless care coordination for patients. The...

  • Administrative Support Specialist

    3 days ago

    Singapur, Singapore M1 Full time

    Job Summary:M1 is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to our Prepaid sales and SIM inventory management teams.Key Responsibilities:Provide administrative support for Prepaid sales and SIM...

  • Mechatronics Support Specialist

    2 days ago

    Singapur, Singapore Call Lade Enterprises Full time

    Job SummaryCall Lade Enterprises is seeking a skilled Mechatronics Support Specialist to provide engineering support to our communication systems. As an Assistant Engineer, you will be responsible for troubleshooting and resolving issues using electrical measuring equipment, rectification, and replacement of harness and electrical/electronics components.Key...

  • Administrative Support Specialist

    2 days ago

    Singapur, Singapore EON Full time

    About the RoleEON is seeking a highly skilled and customer-focused Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will play a vital role in providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide quality customer service and relations through effective communication and...

  • Accounting Support Specialist

    5 days ago

    Singapur, Singapore Bosch Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Accounting Support Specialist to join our team at Bosch. As an Accounting Support Specialist, you will provide administrative support to our accounting team, ensuring the smooth operation of our financial processes.Key ResponsibilitiesAssist and support the accounting team with daily accounts...

  • Desktop Support Specialist

    3 days ago

    Singapur, Singapore OPUS IT Services Pte Ltd Full time

    Job OverviewAt OPUS IT Services Pte Ltd, we are seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to end-users on their daily IT usage problems.Key ResponsibilitiesHandle and manage all calls escalated by the help deskProvide technical support to end-users...