Specialist, Retail

4 days ago


Singapur, Singapore Western Union Full time

Specialist, Retail- Singapore

Would you like to play a key role in helping a NYSE listed global financial services company in retail and operations? Are you ready to unleash your potential in a dynamic organization that is poised to evolve into the next phase of its 173-year history? Join Western Union as a Specialist, Retail.

Western Union powers your pursuit.  

Be motivated by our values: Integrity, Respect, Trust & Innovation.

Role Responsibilities:

Ensure Western Union Money Transfer services and products are delivered at best-in-class service quality across retail locations and Sub-Agents of Western Union Global Network.

Implement new processes to automate service, improve cost-effectiveness, and address service issues with the help of the Operations team.

You will:

You will work as a coordinator with internal and external stakeholders for the retail initiatives to bring more traffic to the branches. Responsible to managing individual contributors at branches. Achieve Transaction numbers for location in Singapore by working hand in hand with Marketing teams and other stakeholders. Collaborate with cross-functional teams like Product and Compliance.

Role Requirements:  

To be successful in this role, you must have a working experience of 3 years in the remittance/banking and fintech industries. Has bachelor’s degree or equivalent with experience of 3 years in management and advantage to have property rental pricing knowledge.

Additionally:

Provide market information on the locations with good traffic for business. Negotiate lease renewals and scout for potential locations which support Cost reduction initiatives. Coordinate launch campaigns and promotions for locations. To provide the Country Head with market information on competition. Able to be on hybrid working set-up and flexible working schedule including weekends (e.g. Sunday). The role also requires you to travel within Singapore for new business ventures and client management. Exhibit good communication and presentation skills. Knowledgeable in MS Office and technology related tools.

Benefits 

You will have access to multiple health insurance options, accident and life insurance, and resources for development and training, in additional to a range of other global employee benefits 
().

The following additional location-specific benefits also apply (note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment). 

Your Singapore specific benefits include:

21 days holidays Birthday Leave Employee Assistance Programs Global Recognition and Rewards Programs Employee Wellness

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

#LI-ES1

Estimated Job Posting End Date:

12-16-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.



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