Executive, Retail Sales Specialist
1 month ago
At Mandai Wildlife Group, we are dedicated to caring for the planet and protecting animals and nature. Our mission is to inspire action for a healthier world through conservation education and innovative solutions.
We are seeking a highly motivated and organized individual to join our team as a Retail Sales Specialist. As a key member of our retail team, you will be responsible for delivering exceptional customer service, driving e-commerce and out-of-park business growth, and managing stock levels.
Key Responsibilities:
- Provide exceptional customer service to out-of-park partners and e-commerce customers
- Drive e-commerce and out-of-park business growth through analysis and feedback
- Manage stock levels, fulfill order shipments, and drive sales at official stores on Marketplace
- Build relationships with partners and gather information on product quality and customer responses
- Be the point of contact for partners to ensure products are launched on time
- Ensure points are well represented and stock levels are well maintained
- Collaborate with Visual Merchandiser to upkeep visual display of merchandise
- Reconcile revenue reporting with Finance and E-Commerce partner and vendors
- Coordinate stock count
Requirements:
- Minimum GCE 'O' Level
- Minimum 1 year of relevant formal/informal experience in sales, e-commerce, operations, or relevant role
- Excellent planning, time management skills, and sales-driven
- Service-oriented with good communication skills
- Proficient in MS Office/SAP is a plus
- Physically fit and independent candidate
- Able to work on weekends and Public Holidays (if needed)
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