Executive, Retail Sales Specialist

1 month ago


Singapur, Singapore Wildlife Reserves Singapore Full time

At Mandai Wildlife Group, we are dedicated to caring for the planet and protecting animals and nature. Our mission is to inspire action for a healthier world through conservation education and innovative solutions.

We are seeking a highly motivated and organized individual to join our team as a Retail Sales Specialist. As a key member of our retail team, you will be responsible for delivering exceptional customer service, driving e-commerce and out-of-park business growth, and managing stock levels.

Key Responsibilities:

  • Provide exceptional customer service to out-of-park partners and e-commerce customers
  • Drive e-commerce and out-of-park business growth through analysis and feedback
  • Manage stock levels, fulfill order shipments, and drive sales at official stores on Marketplace
  • Build relationships with partners and gather information on product quality and customer responses
  • Be the point of contact for partners to ensure products are launched on time
  • Ensure points are well represented and stock levels are well maintained
  • Collaborate with Visual Merchandiser to upkeep visual display of merchandise
  • Reconcile revenue reporting with Finance and E-Commerce partner and vendors
  • Coordinate stock count

Requirements:

  • Minimum GCE 'O' Level
  • Minimum 1 year of relevant formal/informal experience in sales, e-commerce, operations, or relevant role
  • Excellent planning, time management skills, and sales-driven
  • Service-oriented with good communication skills
  • Proficient in MS Office/SAP is a plus
  • Physically fit and independent candidate
  • Able to work on weekends and Public Holidays (if needed)


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