Order Fulfillment Specialist

4 days ago


Singapore Lubrizol Corporation Full time
Job Title: Customer Experience Representative
Job Type: Full-time

We are a leading specialty chemical company committed to delivering sustainable solutions. As a Customer Experience Representative, you will play a vital role in ensuring our customers receive exceptional service and support. Your primary responsibilities will include managing customer orders, coordinating transportation logistics, and resolving customer issues. If you have a passion for delivering outstanding customer experiences and a strong background in supply chain operations, we encourage you to apply for this exciting opportunity.

Responsibilities
* Manage customer orders from receipt to completion, ensuring accuracy and timeliness
* Coordinate transportation orders with suppliers, adhering to established processes and policies
* Resolve customer issues and concerns through effective communication and problem-solving
* Collaborate with internal teams to ensure seamless order management and customer satisfaction

Requirements
* 3+ years of experience in supply chain organizations with a customer-focused background
* Proficiency in MS Office, including Excel and Outlook
* Knowledge of international trade techniques
* SAP knowledge is an asset
* Strong problem-solving skills and ability to work independently

Benefits
As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

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