Help Desk Expertise Wanted

2 weeks ago

Singapore beBeeTroubleshooting Full time $4,000 - $6,000
Technical Support Specialist

We are seeking a skilled Technical Support Specialist to provide first-level IT support and troubleshooting. This role involves handling user queries via ticketing systems, documenting issues, and maintaining knowledge bases.

  • Provide technical assistance and helpdesk services
  • Troubleshoot technical issues and resolve user queries
  • Maintain accurate documentation and update knowledge bases

Requirements
  • Technical expertise in IT troubleshooting and basic networking
  • Proficiency in MS Office and data analytics (a plus)

Administrative Skills:

  • Detail-oriented with strong documentation skills
  • Project tracking and basic financial literacy

Soft Skills:

  • Excellent communication and customer service skills
  • Ability to multitask, problem-solve, and work effectively in a team

What We Offer

As a Technical Support Specialist, you will have the opportunity to work in a dynamic environment, develop your skills, and contribute to the success of our organization.

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