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Customer Relations Lead

1 week ago

Singapore MCI Career Services Pte Ltd Full time
Job Description

We are seeking a highly skilled Customer Relations Lead to join our team at MCI Career Services Pte Ltd. As a key member of our organization, you will play a vital role in developing and maintaining strong relationships with our customers.

About the Role:

The ideal candidate will have a minimum of 1 year of customer service experience, preferably in the sustainability or agriculture industry. They should possess strong communication and interpersonal skills, with the ability to build connections and partnerships to deliver results.

Key Responsibilities:

  • Develop and maintain strong relationships with customers
  • Acquire new clients through effective communication and relationship-building
  • Ensure customer satisfaction by resolving complaints and providing excellent customer service
  • Represent the company at industry trade shows, conferences, and events
  • Manage customer data and coordinate with other departments to provide optimal customer service

Requirements:

  • Minimum 1 year of customer service experience, preferably in the sustainability or agriculture industry
  • Strong communication and interpersonal skills
  • Ability to build connections and partnerships to deliver results
  • Proficient in Microsoft Office
  • Experience in project management is a plus

What We Offer:

As a valued member of our team, you can expect a dynamic and fast-paced work environment, opportunities for growth and development, and a competitive salary package.