Customer Relations Manager

3 weeks ago


Singapore MCI CAREER SERVICES PTE. LTD. Full time
Roles & Responsibilities

Responsibilities

  • Responsible for the acquisition of new clients, developing and maintaining relationships with customers
  • Ensuring customer satisfaction, and resolving customer complaints.
  • Required to act as a representative at industry trade shows, conferences and events, and be required to speak at such events when required.
  • Responsible for managing customer data and coordinating with other departments to provide optimal customer service.

Requirements

  • Diploma in Business Administration or related field
  • Minimum 1 year of customer service experience, preferably in the sustainability or agriculture industry
  • Strong communication and interpersonal skills, ability to build connections and partnerships to deliver results
  • Ability to thrive in a fast-paced and ambiguous start-up environment
  • Ability to work independently and in a team environment
  • Proficient in Microsoft Office
  • Read and write in English and Mandarin to communicate with customers
  • Experience in project management is a plus
    Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates would be notified.

Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Tell employers what skills you have

Trade Shows
Sustainability
Microsoft Office
Ability To Work Independently
Interpersonal Skills
Administration
Agriculture
Project Management
Customer Satisfaction
Customer Service
Customer Service Experience

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