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Cafeteria Operations Director
2 weeks ago
This position is responsible for overseeing the daily operations of a cafeteria, ensuring high standards in food quality, hygiene, and customer service.
- Develop and implement strategic plans to improve food offerings, operational efficiency, and customer satisfaction.
- Monitor and optimize inventory, procurement, and supplier relationships to control costs and ensure supply chain reliability.
The successful candidate will lead, train, and mentor teams to deliver consistent, high-quality meals and experiences.
- Establish KPIs, monitor team performance, and drive continuous improvement.
- Foster a culture of accountability, collaboration, and professionalism.
Manage and report on the cafeteria's financial performance, budgeting, and forecasting.
- Identify and implement cost-saving initiatives without compromising quality.
- Work closely with Finance and Procurement to ensure operational viability and sustainability.
Collaborate with chefs and nutritionists to design balanced, appealing menus that meet the needs of various customer profiles.
- Keep abreast of F&B trends to refresh offerings and enhance customer engagement.
- Lead initiatives for sustainability (e.g., waste reduction, eco-friendly packaging).
- At least 3 years of experience in managing large-scale cafeteria or food service operations.
- Proven track record in leadership, communication, and problem-solving skills.
- Familiarity with local food safety regulations and best practices.
