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Customer Service Ambassador

2 months ago


Singapore QUANTUM LEAP CAREER CONSULTANCY PTE. LTD. Full time
Role Overview

We are seeking a highly skilled Junior Concierge to represent our brand at our boutiques, providing exceptional client experiences and contributing to the success of our luxury jewellery business.

Key Responsibilities
  1. Uphold the brand image and provide excellent client service throughout the entire client journey.
  2. Manage waiting times, provide stock information, and share stories about the Maison and the boutique to create a seamless experience.
  3. Ensure a smooth client flow and orientation by assessing client needs and responding promptly to concerns.
Requirements
  • Strong team spirit and excellent communication skills in English and Mandarin.
  • Digital savvy and organized with a focus on providing excellent service and client satisfaction.
  • Flexibility and initiative to serve at the highest standard.
What We Offer

We believe in shared success and recognize that our team members play a vital role in elevating the brand and team. If you have a passion for luxury jewellery and a heart for serving others, we encourage you to apply.

Tell us about your skills:

  • Retail
  • Listening Skills
  • Retail Jewellery
  • Lifestyle
  • Concierge Services
  • Entertainment
  • Assessing
  • Watches
  • Team Spirit
  • Luxury
  • Retail Store
  • Customer Focus
  • Team Player
  • Storytelling
  • Customer Service
  • Luxury Goods