Sales and Revenue Growth Specialist
1 month ago
Singapore Airlines is a leading international airline that operates in a highly competitive market. As a Sales and Revenue Growth Specialist, you will be part of the Sales & Marketing Division and play a critical role in driving revenue growth and expanding our market share.
About the RoleWe are seeking an experienced sales professional to join our team as a Sales and Revenue Growth Specialist. The successful candidate will be responsible for achieving passenger segment, revenue, and market share goals for agency accounts. This includes owning a portfolio of agencies, such as tour/cruise operators, consolidators, travel management companies, etc.
Key Responsibilities- Achieve passenger segment, revenue, and market share goals for agency accounts by thoroughly understanding the needs of assigned agency accounts through agency contacts, internal/external data, and news sources.
- Build relationships with agencies and ensure they are up-to-date on latest promotions, pricing, and product via multiple channels – phone, email, face-to-face sales calls, in-house staff events.
- Be a key source of market intelligence on competitors' fares, promotions, and market activities.
- Prepare account plans and align with Sales Planning; adjust periodically as needed.
- Deploy the right solution (incentive agreements, ad-hoc fares, etc) to grow SIA's market share.
- Execute interventions to improve performance, including joint marketing campaigns with agencies.
- Ensure incentive contract commitments (e.g. service level agreements (SLAs), joint events, etc) are executed/achieved on time.
- Deliver growth from new and ad hoc opportunities by proactively identifying Group sales opportunities; execute with assistance from Sales Ops (Groups) Department.
- Via agency sales contacts, identify leads that can be developed into managed corporate accounts and work with corporate Account Managers (AMs) to pursue those leads.
- Stay up-to-date on local events, disruptions, holidays, competitors' actions to capture temporary or seasonal opportunities that occur.
- Diploma in any discipline.
- Prior experience in sales would be advantageous.
- High proficiency in MS Office.
- Strong data analytical skills.
- Strong interpersonal skills to build and leverage relationships.
- Able to multi-task and manage multiple projects.
- Highly organized.
The estimated salary range for this position is SGD $80,000 - $120,000 per annum, depending on experience.
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